Call Centre And Customer Service, New Zealand

Call Centre And Customer Service Jobs in New Zealand

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Alexander Knight Recruitment

Associate or Senior Planner

  • Posted 6d ago
  • On Site
  • Full Time
Location

Auckland

Salary

$110  -  $150 k/yr

Job Description

The Company
Is a leading specialist planning and urban design consultancy with offices throughout New Zealand.

They provide professional planning advice to their stable, long-standing private and public client base throughout New Zealand.

Projects include:

  • Commerical developments
  • Large scale private plan changes
  • Defence
  • Centre redevelopments
  • Unitary Plan review and other district, regional and unitary policy and plan change projects throughout New Zealand
  • Large scale residential projects
  • National Policy development, Central Government


They have an exciting opportunity for an experienced and well-respected planning professional to join their expanding team.

The Role
Opportunity to work on a range of consenting and policy projects across New Zealand as part of the nationwide team.

Their Northland offices are in Whangarei Town Centre. From there you will be the lead planner in project managing planning inputs for some of Northlands most significant projects. The position covers a range of resource consents work, with a particular focus on residential land development and medium density-built development of all scales. Depending on your interests and skills there is also the opportunity to be involved in planning policy and plan change projects and giving evidence at hearings.

About You

  • A tertiary qualification in planning and/or resource management
  • Holding or eligible for NZPI membership
  • Excellent written and presentation skills
  • A professional attitude and approach
  • Experience ranging from 3 to 8+ years, depending on the position applied for
  • Experience in managing projects, depending on level of experience
  • The ability to work as part of a positive team environment


The Benefits

  • A very competitive salary
  • Career development and opportunities to work in particular fields of interest
  • A supportive working environment
  • A wide range of challenging and exciting projects
  • Support for ongoing professional training
  • A fun and friendly culture with a team who love their work
  • Flexible working options

Hard Skills Required

  • Leadership
  • Land Development Planning
  • Resource Consent Processes
  • Policy and Plan Changes
  • Project Management
  • Hearing Preparation and Evidence Presentation

Soft Skills Required

  • Analytical Thinking
  • Communication Skills
  • Attention to Detail
  • Collaboration

Job Schedule

  • Monday to Friday
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Find Call Centre and Customer Service Jobs in New Zealand

Are you a people person with a knack for problem-solving? Call centre and customer service jobs may be right for you. From assisting with inquiries to resolving issues, these roles are vital in ensuring customer satisfaction and loyalty.

Essential Skills for Call Centre and Customer Service Jobs

To excel in call centre and customer service roles, you’ll need excellent communication and interpersonal skills. Patience, empathy, and the ability to remain calm under pressure are crucial. Proficiency in using computer systems and handling various software tools is also important. Whether you're managing phone calls, responding to emails, or engaging with customers via chat, a positive attitude and strong problem-solving skills will set you apart.

A Dynamic Workplace Culture

The workplace culture in call centres and customer service environments is typically fast-paced and collaborative. Teams work closely to handle a wide range of customer inquiries and issues. The environment is often supportive, with a focus on teamwork and continuous improvement.

Competitive Pay and Advancement Opportunities

Pay in call centre and customer service jobs varies based on experience and the complexity of the role. Entry-level positions offer a solid starting salary, with opportunities for performance-based bonuses and incentives. As you gain experience, there are numerous paths for advancement, including supervisory and management roles.

Balancing Work and Personal Life

Call centre and customer service roles often offer flexible working arrangements, including part-time, full-time, and shift options. This flexibility helps maintain a healthy work-life balance. Some employers also provide opportunities for remote work, allowing you to manage your personal and professional life more effectively.

Browse our Call Centre and Customer Service Jobs Today

If you’re ready to make a difference and enjoy helping others, consider a career in call centre and customer service jobs in New Zealand. With diverse opportunities, room for growth, and a supportive work environment, it’s a great field to build a fulfilling career.