Call Centre And Customer Service, New Zealand

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Robert Walters

Deployment Manager

  • Posted 2w ago
  • Hybrid
  • Temp
Location

Wellington

Job Description

Our client is seeking a highly organised Deployment Manager to oversee the distribution of hardware and services across New Zealand. This role involves working closely with various stakeholders, including community centres and service providers, to ensure the successful delivery and implementation of these services.

Our client is seeking a highly organised Deployment Manager to oversee the distribution of hardware and services across New Zealand. This role involves working closely with various stakeholders, including community centres and service providers, to ensure the successful delivery and implementation of these services. The ideal candidate will have experience in hardware, release and deployment management, as well as stakeholder management. They will be responsible for creating a comprehensive deployment plan and coordinating all necessary activities.


What you'll do:

As a Deployment Manager, you will play a crucial role in establishing cash services across nine towns. You will work closely with various stakeholders and service providers to ensure the successful implementation of these services. Your responsibilities will include developing a detailed deployment plan, conducting pre-live testing, overseeing hardware deployment, and managing stakeholder relationships. Your excellent organisational skills will be key in coordinating all necessary activities and ensuring the project's success.

What you will bring:

  • Proven experience in hardware, release and deployment management
  • Strong stakeholder management skills
  • Ability to develop and implement comprehensive deployment plans
  • Experience working across project teams and system integrations
  • Excellent organisational skills
  • Experience in conducting pre-live testing and reporting


Robert Walters endeavours to review all applications in a maximum of five working days. If you have not received correspondence in this timeframe please do not hesitate to contact Tim Wright on 04 471 9726.

Hard Skills Required

  • Hardware Deployment Expertise
  • Release and Deployment Management
  • Project Planning and Execution
  • Technical Proficiency
  • Data Analysis and Reporting

Soft Skills Required

  • Stakeholder Management
  • Communication
  • Problem-Solving and Decision-Making
  • Organizational and Time Management Skills
  • Adaptability

Additional Compensations

  • Competetive Base
  • Uncapped Bonus

Job Schedule

  • Monday to Friday

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Find Call Centre and Customer Service Jobs in New Zealand

Are you a people person with a knack for problem-solving? Call centre and customer service jobs may be right for you. From assisting with inquiries to resolving issues, these roles are vital in ensuring customer satisfaction and loyalty.

Essential Skills for Call Centre and Customer Service Jobs

To excel in call centre and customer service roles, you’ll need excellent communication and interpersonal skills. Patience, empathy, and the ability to remain calm under pressure are crucial. Proficiency in using computer systems and handling various software tools is also important. Whether you're managing phone calls, responding to emails, or engaging with customers via chat, a positive attitude and strong problem-solving skills will set you apart.

A Dynamic Workplace Culture

The workplace culture in call centres and customer service environments is typically fast-paced and collaborative. Teams work closely to handle a wide range of customer inquiries and issues. The environment is often supportive, with a focus on teamwork and continuous improvement.

Competitive Pay and Advancement Opportunities

Pay in call centre and customer service jobs varies based on experience and the complexity of the role. Entry-level positions offer a solid starting salary, with opportunities for performance-based bonuses and incentives. As you gain experience, there are numerous paths for advancement, including supervisory and management roles.

Balancing Work and Personal Life

Call centre and customer service roles often offer flexible working arrangements, including part-time, full-time, and shift options. This flexibility helps maintain a healthy work-life balance. Some employers also provide opportunities for remote work, allowing you to manage your personal and professional life more effectively.

Browse our Call Centre and Customer Service Jobs Today

If you’re ready to make a difference and enjoy helping others, consider a career in call centre and customer service jobs in New Zealand. With diverse opportunities, room for growth, and a supportive work environment, it’s a great field to build a fulfilling career.