Call Centre And Customer Service, New Zealand

Call Centre And Customer Service Jobs in New Zealand

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AFFCO New Zealand Limited

Trainee Hide Process Operator/Tanner

  • Posted 1w ago
  • On Site
  • Full Time
Location

Napier

Job Description

Company Description

AFFCO is a high-performing and dynamic leader within the New Zealand Meat Industry. Established in 1904, AFFCO holds 120 years of expertise in supplying top-quality meat products to the world.

With our head office based in Waikato, the agricultural heart of New Zealand, with over 4,000 employees, our operation has offices in the USA, UK and Hong Kong and comprises of 11 processing sites situated across New Zealand, distributing to over 80 countries.

AFFCO sources top-quality, sustainable, grass-fed, New Zealand Beef and Lamb products from our network of farmer suppliers. We are 100% New Zealand-owned and operated and a proud member of the Talley’s Group; New Zealand’s leading exporter of meat, dairy, seafood, and vegetable products.

Job Description

Join AFFCO Napier and embark on an exciting journey as a Trainee Tannery Operator! We're seeking enthusiastic individuals eager to delve into the world of leather manufacturing.

In this role, you'll undergo comprehensive training in every aspect of the process, from receiving raw hides sourced from AFFCO’s processing plants nationwide, to crafting high-quality, sought-after, end products. You'll master the art of transforming raw hides into premium materials destined for global markets, including esteemed destinations like Italy and Thailand, where they'll be fashioned into a wide range of leather goods.

Key Responsibilities:

  • Meticulously inspect products for any imperfections, ensuring strict adherence to our quality standards.
  • Skillfully prepare solutions for cleaning, dehairing, and pickling hides, maintaining optimal conditions for the manufacturing process.
  • Mixing and applying chemicals according to established formulae's.
  • This role is on a rotating shift basis which involves a two-shift structure over seven days a week.


To ensure a safe workplace, AFFCO engage in pre-employment medical checks and drug screening.

By applying for this role, you agree to undertake the necessary pre-employment screening. Please ensure you provide a current ID (such as a Drivers Licence or Passport).

Qualifications

Applicants should possess the following attributes and skills:

  • Be flexible and able to work under pressure.
  • Have a positive solution focused attitude.
  • Be self-motivated with excellent communication skills.
  • Having basic knowledge of chemicals and process control procedures would be advantageous.


Additional Information

If you are looking for your next challenge and want to join a successful, growing organisation, please apply online today or come visit us at our Napier plant today.

Hard Skills Required

  • Basic Knowledge of Chemicals and Process Control
  • Quality Inspection Techniques
  • Understanding of Tanning Processes

Soft Skills Required

  • Attention to Detail
  • Adaptability
  • Communication Skills

Benefits and Perks

  • 📈
    Professional Development
  • 🎉
    Employee Discounts and Rewards
  • 🏎
    Competitive Salary
  • 💚
    Counselling Services
  • 🍔
    Free Food

Job Schedule

  • Rotating Roster
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Find Call Centre and Customer Service Jobs in New Zealand

Are you a people person with a knack for problem-solving? Call centre and customer service jobs may be right for you. From assisting with inquiries to resolving issues, these roles are vital in ensuring customer satisfaction and loyalty.

Essential Skills for Call Centre and Customer Service Jobs

To excel in call centre and customer service roles, you’ll need excellent communication and interpersonal skills. Patience, empathy, and the ability to remain calm under pressure are crucial. Proficiency in using computer systems and handling various software tools is also important. Whether you're managing phone calls, responding to emails, or engaging with customers via chat, a positive attitude and strong problem-solving skills will set you apart.

A Dynamic Workplace Culture

The workplace culture in call centres and customer service environments is typically fast-paced and collaborative. Teams work closely to handle a wide range of customer inquiries and issues. The environment is often supportive, with a focus on teamwork and continuous improvement.

Competitive Pay and Advancement Opportunities

Pay in call centre and customer service jobs varies based on experience and the complexity of the role. Entry-level positions offer a solid starting salary, with opportunities for performance-based bonuses and incentives. As you gain experience, there are numerous paths for advancement, including supervisory and management roles.

Balancing Work and Personal Life

Call centre and customer service roles often offer flexible working arrangements, including part-time, full-time, and shift options. This flexibility helps maintain a healthy work-life balance. Some employers also provide opportunities for remote work, allowing you to manage your personal and professional life more effectively.

Browse our Call Centre and Customer Service Jobs Today

If you’re ready to make a difference and enjoy helping others, consider a career in call centre and customer service jobs in New Zealand. With diverse opportunities, room for growth, and a supportive work environment, it’s a great field to build a fulfilling career.