Call Centre And Customer Service, New Zealand

Call Centre And Customer Service Jobs in New Zealand

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Dentons

Expressions of Interest: New Zealand Opportunities

  • Posted 1mo ago
  • Hybrid
  • Full Time
Location

Auckland

Job Description

Expressions of Interest: New Zealand Opportunities

Dentons is part of the world’s largest global law firm, and a leading commercial law firm in New Zealand. We are a firm that embraces change and has unparalleled access to legal expertise in over 80 countries.



We have the largest global reach of any firm in New Zealand, with access to best in class legal technology which streamlines our business and provides lots of advantages to our national and international clients, . this means the opportunities are endless for our people!



About you:

Building the law firm of the future requires exceptional people, those who are challengers. We are always on the lookout for talented and enthusiastic people, to helps us build the law firm of the future now.

You'll need to be a person who does what you say you'll do and be willing to help others. Your individual efforts will be as celebrated as your willingness to collaborate and take responsibility.

At Dentons, we are interested in speaking with talented candidates who possess the drive to excel, a passion for the law and the ability to challenge the status quo.

We would be keen to hear from people interested in either a short or long term move to New Zealand and are open to conversations around visa requirement for the right candidate.


Our roles we recruit for are below:


Legal Secretary (internally knowns as Legal Practice Coordinator)
Registered Legal Executive
Lawyers with 2+ years of experience, our practices include:

  • Real Estate
  • Environment and Planning
  • Construction
  • Banking and Finance
  • Tax
  • Corporate and Commercial
  • Litigation
  • Intellectual Property
  • Employment

Corporate Services which include:

  • Human Resources
  • Finance
  • Business Development & Marketing
  • IT
  • Operations



Please note: this advertisement is for expressions of interest for vacancies within Dentons New Zealand. We may not have a vacancy available immediately. However, should a suitable position arise, one of our team will be in contact to progress this with you.





Benefits

At Dentons, we can offer you top quality work matched with an outstanding firm culture. We offer competitive remuneration along with benefits that will make a positive difference to your work/life balance. Some of these benefits include

  • Flexible and remote working opportunities
  • Annual $500 wellness payment
  • An additional day of leave per year to celebrate Dentons NZ
  • Learning and development opportunities
  • Lifestyle leave – ability to purchase additional leave each year
  • Paid parental leave top up to full salary payment for 26 weeks for the primary caregiver/ 5 weeks of paid leave for non-primary caregiver
  • Dress for your day policy - We dress for our day and our role
  • Regular social events, including Morning Teas, Friday Fives, sporting and charity events, family Christmas parties, and mid-year and end of year functions
  • Dedicated wellness programme
  • Pro bono opportunities


Dentons is Rainbow Tick certified. We believe inclusion drives diversity and fostering an environment where our people thrive through diversity of thought and shared experience makes us the successful global firm we are. We encourage applications irrespective of race, ethnicity, culture, religion, gender, gender identity, sexual orientation, age or disability. Dentons Kensington Swan is an equal opportunity employer and is committed to an environment where everyone respects and supports each other.


How to get in touch

Please submit your expression of interest via this job advertisement and upload your cover letter, CV and academic transcript.

If you would like to have a confidential conversation, please email Amber Sargent (HR Advisor - Auckland) for Auckland interest at Amber.Sargent@dentons.com and Claire Baldwin (HR Advisor - Wellington) for Wellington interest at Claire.baldwin@dentons.com


Please do not send your applications through via email.

Respectfully, we will not be engaging with recruitment agencies for this “Expression of interest” advertisement.


Hard Skills Required

  • Legal Research
  • Document Management
  • Legal Writing
  • Contract Drafting
  • Technology Proficiency

Soft Skills Required

  • Time Management
  • Collaboration
  • Problem-Solving
  • Adaptability
  • Communication

Benefits and Perks

  • 💪
    Physical Health Workshops
  • 🤱
    Extended Parental Leave
  • 🎉
    Employee Discounts and Rewards
  • 🚶
    Ease Back to Work
  • ❤
    Care and Appreciation
  • 🏛
    Fully Paid Jury Service
  • 💯
    Employee Mentoring Program
  • 🩸
    Free Period Products
  • 🏎
    Competitive Salary
  • ⏰
    Flexible Work
  • ☮
    Lifestyle Leave
  • 🧠
    Mental Health Workshops
  • 🌿
    Wellness Program
  • 🍇
    Fruit Box
  • 📈
    Professional Development

Job Schedule

  • Shift Work
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Find Call Centre and Customer Service Jobs in New Zealand

Are you a people person with a knack for problem-solving? Call centre and customer service jobs may be right for you. From assisting with inquiries to resolving issues, these roles are vital in ensuring customer satisfaction and loyalty.

Essential Skills for Call Centre and Customer Service Jobs

To excel in call centre and customer service roles, you’ll need excellent communication and interpersonal skills. Patience, empathy, and the ability to remain calm under pressure are crucial. Proficiency in using computer systems and handling various software tools is also important. Whether you're managing phone calls, responding to emails, or engaging with customers via chat, a positive attitude and strong problem-solving skills will set you apart.

A Dynamic Workplace Culture

The workplace culture in call centres and customer service environments is typically fast-paced and collaborative. Teams work closely to handle a wide range of customer inquiries and issues. The environment is often supportive, with a focus on teamwork and continuous improvement.

Competitive Pay and Advancement Opportunities

Pay in call centre and customer service jobs varies based on experience and the complexity of the role. Entry-level positions offer a solid starting salary, with opportunities for performance-based bonuses and incentives. As you gain experience, there are numerous paths for advancement, including supervisory and management roles.

Balancing Work and Personal Life

Call centre and customer service roles often offer flexible working arrangements, including part-time, full-time, and shift options. This flexibility helps maintain a healthy work-life balance. Some employers also provide opportunities for remote work, allowing you to manage your personal and professional life more effectively.

Browse our Call Centre and Customer Service Jobs Today

If you’re ready to make a difference and enjoy helping others, consider a career in call centre and customer service jobs in New Zealand. With diverse opportunities, room for growth, and a supportive work environment, it’s a great field to build a fulfilling career.