Call Centre And Customer Service, New Zealand

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Robert Walters

Data Migration Lead

  • Posted 1w ago
  • Hybrid
  • Contract
Location

Wellington

Job Description

One of our key clients is looking for a contract Data Migration Lead, initially on a 6 month engagement to establish their migration plan and strategy. This role will be responsible for leading data migration activities on large-scale projects and client onboardings. The successful candidate will have a strong practical understanding of technology and operations, working in close collaboration with IT and other key stakeholders.

What you'll do:

As a Data Migration Lead, you will play a pivotal role in developing, maintaining, and managing end-to-end Data Migration Strategies required for new client onboarding. You will understand different methodologies and differences within incumbent data. You will lay out plans on how we can complete the desired data activities to achieve our business/clients’ objectives. You will also describe the necessary organizational changes needed to maximize the value of its data activities.

  • Develop, maintain and manage end-to-end Data Migration Strategies for new client onboarding.
  • Understand different methodologies and differences within incumbent data.
  • Define how data will be mapped and internalized for Operations to meet business goals.
  • Lay out plans to complete desired data activities to achieve business/clients’ objectives.
  • Describe necessary organizational changes to maximize the value of data activities.
  • Establish a timeline for completing proposed activities, define milestones and priorities.
  • Provide input to location technical and business strategy discussions.
  • Direct and contribute to the development and maintenance of data governance standards.


What you bring:

The ideal candidate for this Data Migration Lead position brings over 10 years of experience in data management and quality. Experience writing SQL Queries and working with SQL-Server Databases would be an added advantage.

  • 10+ years experience in data management (operational or project).
  • 5+ years experience in financial services - desirable.
  • Degree qualified in IT, Business, or related discipline; or relevant work experience in a similar role.
  • Experience writing SQL Queries and working with SQL-Server Databases would be valuable.


What's next:

Ready to take the next step in your career? Apply now!

Apply today by clicking on the link. We look forward to receiving your application!

Robert Walters endeavors to review all applications in a maximum of five working days. If you have not received correspondence within this timeframe, please do not hesitate contact Will Brunton on 64 4 471 9700.

Hard Skills Required

  • Data Migration Strategy and Methodology
  • SQL and Database Management
  • Data Mapping and Transformation
  • Data Governance and Quality Standards
  • Project Management Tools and Techniques

Soft Skills Required

  • Leadership
  • Team Management
  • Strategic Thinking
  • Communication
  • Problem-Solving

Job Schedule

  • Shift Work

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Find Call Centre and Customer Service Jobs in New Zealand

Are you a people person with a knack for problem-solving? Call centre and customer service jobs may be right for you. From assisting with inquiries to resolving issues, these roles are vital in ensuring customer satisfaction and loyalty.

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To excel in call centre and customer service roles, you’ll need excellent communication and interpersonal skills. Patience, empathy, and the ability to remain calm under pressure are crucial. Proficiency in using computer systems and handling various software tools is also important. Whether you're managing phone calls, responding to emails, or engaging with customers via chat, a positive attitude and strong problem-solving skills will set you apart.

A Dynamic Workplace Culture

The workplace culture in call centres and customer service environments is typically fast-paced and collaborative. Teams work closely to handle a wide range of customer inquiries and issues. The environment is often supportive, with a focus on teamwork and continuous improvement.

Competitive Pay and Advancement Opportunities

Pay in call centre and customer service jobs varies based on experience and the complexity of the role. Entry-level positions offer a solid starting salary, with opportunities for performance-based bonuses and incentives. As you gain experience, there are numerous paths for advancement, including supervisory and management roles.

Balancing Work and Personal Life

Call centre and customer service roles often offer flexible working arrangements, including part-time, full-time, and shift options. This flexibility helps maintain a healthy work-life balance. Some employers also provide opportunities for remote work, allowing you to manage your personal and professional life more effectively.

Browse our Call Centre and Customer Service Jobs Today

If you’re ready to make a difference and enjoy helping others, consider a career in call centre and customer service jobs in New Zealand. With diverse opportunities, room for growth, and a supportive work environment, it’s a great field to build a fulfilling career.