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Braemar Hospital

Medical Receptionist

  • Posted 1w ago
  • On Site
  • Part Time
Location

Hamilton

Job Description

About the job

  • Permanent, part time positions available
  • Reception operating hours 6.30am – 8.00pm Monday to Sunday
  • Fast paced, very busy environment


About Us
Braemar Hospital is a prestigious private surgical hospital in Hamilton, New Zealand, dedicated to supporting nearly 200 credentialed specialists, across nine operating theatres and two endoscopy suites, and providing a full range of surgical specialties and medical procedures.

Our hospital exists, quite simply, to make lives better. We know the right experience at Braemar Hospital can improve how patients and their whānau feel, and how they live, even when there’s a long journey to full recovery. To see patients, leave Braemar with a new lease on life makes our efforts worthwhile.

The service we deliver at Braemar Hospital, and the profit that generates, enables our owner, the Braemar Charitable Trust, to support our community to live better lives through funding surgeries, health-related academic scholarships, medical research, and other health-related initiatives across the Waikato.

Care and excellence are at our core. We are well-known for investing in highly sophisticated technology, equipment, and facilities to enable our highly skilled team to deliver quality, safe patient outcomes. We also invest heavily in developing a world-leading organisational culture to attract and retain the very best talent because we know the critical role our team play in surgical excellence.

The Opportunity
We are currently seeking a Medical Receptionist.
Working in the main reception area, reporting to the Medical Reception Manager, the Medical Receptionist is responsible for ensuring that every person who visits Braemar Hospital is warmly welcomed and efficiently directed to where they need to be, along with accurate and timely completion of administrative functions associated with our patients.

The ideal candidate for this position will thrive off customer interaction, be experienced in delivering excellent customer service and work well in a team environment.

To be successful in this role you will:
Have worked in a professional, busy environment where the most important person in your day is the customer;
Take pride in always going the extra mile and make every person you meet during your work day feel special;
Have accuracy and attention to detail that is second to none;
Be known for showing your initiative and thinking outside the square;
Have written and verbal communication of a high standard;
Be known for your great phone manner and excellent interpersonal skills.
Working for Us

Choosing to work at Braemar Hospital means choosing to live the Braemar Way. Our ‘BCOMPassionate’ principles are our North Star, and we know when our people and culture line up behind the Braemar Way, we become unbeatable.

In addition to competitive remuneration, working with us provides you with access to a number of great benefits, including:

  • We provide morning and afternoon tea daily, and we have delicious seasonal fruit delivered three times a week across the hospital;
  • We heavily subsidise restaurant-quality meals which you can order for lunch and dinner;
  • We have an annual summer shutdown where we close the hospital and ensure our whole team have some down time;
  • Once you hit five years’ service at Braemar, we increase your annual holidays accrual to five weeks per year;
  • We offer access to our retail and experience discount platforms so you can access great local discounts;
  • We provide a parental leave top-up benefit if you’re heading off on parental leave;
  • We offer limited free parking on site, a secure bike storage shed, electric vehicle chargers, and we are on a main public transport bus route;
  • We provide a pretty special Wellness initiative each year, and we offer our team free access to chnnl – the wellbeing app to support personal wellbeing;
  • You’ll have access to a Financial Advisor to help support with your personal finances, free of charge;
  • We offer Vitae support which includes confidential, professional support anytime you need it;
  • We have a Talent Referral Bonus, and we recognise Long Service;
  • We offer considerable space options for you to take a break – we have beautiful outdoor gardens and patio areas, our tea rooms are well-equipped, and we offer quiet spaces for prayer or reflection, or just to have some time out;
  • We also provide professional development, internal development opportunities, and professional celebrations throughout the year.
  • Please note, we are not accepting candidate applications via agencies.


Please note, we are advertising this role over our Christmas shut down period, and plan to review applications and undertake our shortlisting process upon our return in mid-January 2025.

If you believe you have the skills and experience for this role, we would love to hear from you. Apply now by uploading your cover letter and resume below.

Hard Skills Required

  • Orthopaedic Surgery Expertise
  • Theatre Nursing Experience
  • Surgical Procedures Knowledge
  • Scrubbing & Circulating Proficiency
  • NZ Nursing Registration (APC)

Soft Skills Required

  • Clear Communication
  • Team Collaboration
  • Problem-Solving
  • Ability to Stay Calm Under Pressure
  • Patient-Centered Care

Benefits and Perks

  • 🌿
    Wellness Program
    chnnl is wellbeing in your pocket! chnnl is a mobile app, available to you as an employee of Braemar, to help you reflect on your mental health and wellbeing. It is a clinically validated solution for harm minimisation, early intervention and support; chnnl provides an anonymous, safe space to check-in on how you're feeling, report on any issues, and access tips to improve your mental wellbeing. At Braemar we've been using chnnl for a while now. It helps us to ensure the workplace is as safe as possible and it helps to drive informed and meaningful change. It can also have value for you outside of work - it enables you to track and monitor your overall wellness, and it can be used like a journalling tool.
  • 📣
    Referral Bonuses
    We know our team can offer a unique and genuine perspective on our workplace and we consider referrals to be extremely valuable. We recognise and appreciate this with our Talent Referral Scheme which is designed to reward you for introducing prospective employees.
  • 🍔
    Free Food
    Feeling peckish on your break? Our Executive Chef and his team make both morning and afternoon tea, which is delivered daily to all of our main tearooms, free of charge.
  • 🚚
    Relocation Support
    Where you might be joining us from offshore, or from another region in New Zealand, we offer support with relocation costs.
  • 💚
    Counselling Services
    Vitae are the chosen support service at Braemar and they are available to you, free of charge to provide additional support if you are experiencing personal difficultues. This is a professional and completely confidential service. Vitae can also be a great support in navigating workplace issues and can provide invaluable coaching support to help you with your professional goals.
  • 🍲
    Meals Provided
    Our Executive Chef and our kitchen team work hard behind the scenes to deliver well-balanced restaurant-quality meals, and because we want to make your break times better, our meals are not just for our patients. You can order lunch or dinner, as little or as often as you like, and we heavily subsidise this for you.
  • ☕
    Work Café
    In our main tea rooms, as well as a selection of teas, we have real-milk-coffee-machines which you can use to make hot chocolate and coffee, or if you're really hankering for your caffeine fix, you can purchase a barista-made espresso from the Cafe in Reception on weekdays between 7:45am and 11:00am.
  • 🛂
    Visa Sponsorship
    Braemar Hospital successfully holds a high-volume employer accreditation with Immigration New Zealand, enabling us to support you if you are on the Accredited Employer Work Visa.
  • ❤
    Care and Appreciation
    At Braemar Hospital we care for you, so you can care for others. From our quiet waahi wairua, to our amazing outdoor areas, and our comfy whaanau room - our working environment encourages you to consider your wellbeing. We know that self-care is an essential ingredient for caring for others, and in July each year we highlight this for you with our wellness activities which, in previous years, have included laughing yoga, high intensity interval training, lake walks, mindfulness sessions, onsite massage, journalling and vision boards, flash-mob dancing, tai chi, mole maps, basic health checks, low sensory rooms, step challenges, and shared lunches. We know the cost of living can make things tricky sometimes - so we make sure you can access a Financial Advisor, free of charge. And with parking being one of the biggest concerns for both patients and staff at most New Zealand hospitals, we offer limited free parking in an onsite parking area. Across the hospital each team recognises and celebrates annual professional days, and there is a concerted effort to care and show appreciation for you.
  • 🍇
    Fruit Box
    We have delicious seasonal fruit delivered three times a week and distributed to our main tea rooms.
  • 🎉
    Employee Discounts and Rewards
    We all love a good bargain, and if you work at Braemar, you'll be able to benefit from a number of pretty great discount platforms. Using our Braemar Connect app, you can access the Perk platform (retail discounts), the Perk+ platform (experience discounts), and the Waikato Chambers of Commerce app (local retail discounts).
  • ⚖
    Work-Life Balance Support
    It's important to us that you take time to rest and relax! Our annual summer shutdown has been a long-standing tradition. We know its school holidays, we know the weather is warmer, and we know its typically a time of year where people get together with their friends and families, and so we close the hospital for around two weeks each year, to make sure you have some down time. In addition, once you hit five years' service at Braemar, we increase your annual holidays accrual to five weeks' per year, so you can take a bit more time each year, just for you. We also set our minimum sick leave entitlement at 15 days' per year which is available to you from the day you start. That way, you have plenty of sick leave to cover illness and injury, and you don't have to take time unpaid, or use your annual holidays to cover when you are unwell.
  • 📈
    Professional Development
    At Braemar we offer a Professional Development & Recognition Programme for our Enrolled and Registered Nurse roles. This ensures you are recognised, valued, and supported in your professional practice. We are currently working through the implementation of a similar programme for our Anaesthetic Technicians.
  • 🎖
    Long Service Rewards
    At Braemar we recognise long service with our coveted long service badges, and with a gift of long service leave. We also like to celebrate this type of occasion which is likely to involve a bit of a fuss over morning tea!
  • 🤱
    Extended Parental Leave
    We want to ensure our team have the opportunity to have a healthy and fulfilling life outside of work, and we know that a new addition to the family comes with a cost. With this in mind, we provide a parental leave top-up benefit for eligible employees, where we top-up IRD parental leave payments to match ordinary earnings for the first 14 weeks of primary carer leave. We also engage with you and consider requests for flexibility when you return to work from parental leave, particularly where you might like to return on reduced hours or you need specific shifts for a set period. We can't always meet every single request - but we definitely consider how we can, rather than why we can't.

Job Schedule

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