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PlaceMakers

Operations Team Member

  • Posted Today
  • On Site
  • Full Time
Location

Whangārei

Job Description

The role:

This is varied role working across the branch that will see you involved in serving customers in the Yard & Drive Thru and the Trade Counter area. As well as getting customer order ready for Despatch.

  • Ensure that our customers, who are made up of trades, businesses and homeowners, are greeted with a cheerful smile and exceptional service
  • Process sales at our trade counter and assisting customer with any returns or repairs
  • Pulling orders to get them ready for delivery and loading of goods on to customer vehicles
  • Assisting as directed to ensure an efficient warehouse is maintained
  • Cycle counting, stocking and rotating products on shelves


This is a permanent full-time role, offering 42.5 hours a week. Working Monday to Friday with one rostered Saturday every 3 weeks. Based out of our Whangarei branch.


About you:

To shine in this role, you’ll need to be an organised and reliable team player who enjoys working in a close-knit team. Have a customer-focused and outgoing attitude and good work ethic. The ideal candidate will need to be flexible as this role will see you working across a few departments in one day.

  • Proven experience in a customer service in a retail sales environment or warehouse experience
  • There will be manual handling and some heavy lifting required so you’ll need to be physically fit and have solid health and safety values
  • Strong interpersonal skills and ability to build rapport to support our valued customers
  • A motivated, self-driven worker, with the skill to work proactively, independently and under pressure
  • Be confident with computers and learning new systems


A Full New Zealand drivers’ licence is essential, and a forklift licence an advantage.


Our Benefits:

  • Competitive hourly rate & Staff-buying privileges
  • genuine development opportunities that come with being part of the wider Fletcher Building Group
  • Employment Education Fund
  • Health & Wellbeing initiatives including an Employee Assistance Program
  • Be part of a diverse and inclusive team


Pre-employment checks including references, medical, drug test and a Criminal background check is required as well as the legal right to work in NZ indefinitely.

We are proud of the incredible diversity of people who make up our business! As an Equal Opportunity Employer, we strive to create an inclusive environment for all our employees across our national network of branches throughout New Zealand.

Hard Skills Required

  • Point-of-Sale (POS)
  • Order Processing
  • Inventory Management
  • Manual Handling
  • Forklift Operation

Soft Skills Required

  • Customer Service
  • Teamwork
  • Communication
  • Adaptability
  • Organization

Job Schedule

  • Monday to Friday
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