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Customer Care Representative

  • Posted 5d ago
  • On Site
  • Full Time
Location

Auckland

Job Description


Please Quote Reference Number 11230

  • Passionate about delivering outstanding customer service
  • Great opportunity to start your automotive career
  • Join the team at Andrew Simms


Andrew Simms is one of Auckland's most successful and highest profile motor companies. From sales to servicing, we aim to give our customers the best experience possible. There's never been a better place to build and develop a successful career!

Due to continued growth we are looking to add a Customer Care Representative to our dynamic call centre team. This role is based in Botany however you will be supporting the wider Auckland Dealerships.

Your core responsibilities will include handling inbound and outbound service calls and emails as well as creating service bookings and handling other general enquiries.

To be considered you will need previous experience within a call centre environment. Previous automotive industry would be an advantage however not essential. You will also need professional written and verbal communication skills and exceptional customer service skills.

Our ideal applicant will have:

  • A commitment to exceeding customer expectations
  • A professional, positive and high energy persona
  • Initiative, accuracy, and attention to detail
  • Confident computer skills with Microsoft Office applications


At Andrew Simms, we offer excellent support structures and benefits to our employees. We're strong believers in the fact that with the right opportunities, our staff can take their careers to the top!

APPLY NOW through our online application form and tell us why our team need you!


Please Quote Reference Number 11230

Hard Skills Required

  • Call Handling
  • Customer Service
  • Service Booking Management
  • Email Correspondence
  • Microsoft Office Proficiency

Soft Skills Required

  • Communication
  • Attention to Detail
  • Initiative
  • Professionalism
  • Positive Attitude

Benefits and Perks

  • 🅿
    Free Parking
  • ⏰
    Flexible Work

Job Schedule

  • Shift Work
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