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Customer Support & Engagement Coordinator – 1Team



Are You Ready to Make an Impact?

At CSC Group NZ, we're more than just a business – we're a community dedicated to delivering exceptional value to our members. Through our innovative 1Team platform, we're revolutionizing how businesses access products, services, and support across New Zealand.



About Us

We believe in the power of collaboration and community. 1Team is our groundbreaking initiative that brings together businesses to create stronger buying power and better opportunities for all our customers & members. We're proud of our supportive culture where every team member's contribution is valued and celebrated.



The Opportunity

We're looking for a Customer Support & Engagement Coordinator who will be at the heart of our customers’ experience. This isn't your typical customer service role – it's an opportunity to wear multiple hats, drive initiatives, and grow with us.



What You'll Do

- Be the friendly voice and helpful hand for our customers & members, ensuring they get the most out of their 1Team products

- Create engaging content that tells our story across social media and marketing channels

- Work with our app development team to enhance our digital platforms

- Coordinate exciting events that bring our community together

- Drive marketing campaigns that showcase the value we bring to businesses

- Identify opportunities to help our members & customers grow and succeed



What Makes You Perfect for This Role

- You have a natural talent for identifying sales opportunities and building business relationships

- You're confident delivering presentations and enjoy showcasing products/services to customers

- You excel at preparing compelling proposals and sales materials

- You love building relationships and helping others succeed

- You're creative and enjoy crafting engaging content

- You're tech-savvy and excited about digital platforms

- You have 3-5 years of customer service experience

- You bring marketing and social media expertise

- You're organized and detail-oriented

- Most importantly, you're enthusiastic and ready to learn!



Why You'll Love Working Here

- Be part of an innovative team that's making a real difference for NZ businesses

- Work in a supportive environment where your ideas are valued

- Opportunity to develop skills across customer service, marketing, and sales

- Join a company that believes in work-life balance. Enjoy 5 weeks Annual leave.

- Be part of a fun, collaborative team that celebrates success

- Grow your career with a company that invests in its people



Required Qualifications

- NCEA Level 2 or higher (essential)

- A relevant tertiary qualification in marketing, communications, or business is a plus

- Proficiency in Microsoft Office Suite



Ready to Join Us?

If you're excited about being part of a team that's making a difference, growing together, and having fun along the way, we want to hear from you!



Applications close COB 7th March