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Alignz Recruitment

Internal Sales Support / Customer Service

  • Posted 6d ago
  • On Site
  • Full Time
Location

Christchurch

Job Description

About the Company:

We are a leading metals distributor and processor across Australasia, with 69 sites and over 1300 employees in New Zealand and Australia. Our company is dedicated to delivering exceptional service and continuously improving every aspect of our business. We are now looking for an Internal Salesperson to support our external representatives and daily operations of our coil and plate steel distribution business.

Key Responsibilities:

  • Respond to inbound customer inquiries via phone and email
  • Prepare quotes and process orders promptly
  • Follow up with customers to gather feedback
  • Assist in branch performance, including stock management and administrative tasks


Working Hours:

Monday to Friday, 7:30 AM - 4:00 PM (some flexibility required)

About You:

We’re looking for someone with:

  • Intermediate to advanced computer skills
  • Excellent attention to detail
  • A warm, friendly telephone manner
  • Previous experience in a customer-facing role
  • The ability to work effectively in a small team and assist where necessary


Important:

Health and safety are our top priority. As such, all successful candidates will undergo a pre-employment drug screen, MOJ, and ACC checks.

Hard Skills Required

  • Sales & Quotation Processing
  • CRM & Order Management Systems
  • Product Knowledge (Steel & Metals Industry)
  • Stock & Inventory Management
  • Microsoft Office & Business Software Proficiency

Soft Skills Required

  • Communication
  • Attention to Detail
  • Customer Service Orientation
  • Problem-Solving Ability
  • Teamwork

Benefits and Perks

  • ❤
    Care and Appreciation
  • 📈
    Professional Development
  • 🏎
    Competitive Salary
  • 🏆
    Performance Bonus

Job Schedule

  • Monday to Friday
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