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Arena Entertainment

General Manager

  • Posted Today
  • On Site
  • Full Time
Location

Auckland

Job Description

About the Business

Arena Entertainment offers a vibrant and exciting family entertainment experience! 🎉 From bowling and arcade games to inflatable worlds and simulators, we've got something for everyone. Our on-site cafe provides delicious food and drinks to complete the fun. Join our young and lively team and help create unforgettable experiences for families in Auckland!

About the Role

As General Manager of Arena Entertainment, you'll be the driving force behind our continued success. You'll oversee all aspects of the business, ensuring smooth operations, exceptional customer service, and a fun, engaging atmosphere for our guests. This is a leadership role demanding a hands-on approach and a passion for creating memorable experiences.

The Role Will Involve

  • Leading and motivating a team to deliver exceptional customer service. 🎯
  • Managing daily operations, including staff scheduling, inventory control, and maintenance. 🛠️
  • Developing and implementing strategies to increase revenue and profitability. 📈
  • Ensuring the highest standards of cleanliness and safety are maintained throughout the facility. ✨
  • Overseeing marketing and promotional activities to attract new customers. 📣
  • Managing budgets and financial reporting. 💰
  • Resolving customer issues and complaints effectively and efficiently. 🤝
  • Maintaining positive relationships with suppliers and vendors. 🤝
  • Implementing and monitoring health and safety procedures. ⛑️

Benefits and Perks

  • Be part of a fun, fast-paced, and rewarding work environment. 🥳
  • Opportunity to make a real impact on a thriving business. 💪
  • Competitive salary and benefits package. 💰
  • The chance to contribute to a positive and memorable experience for families. ❤️

Skills, Qualifications, and Experience

  • Proven experience as a General Manager or in a similar management role, ideally within the entertainment or hospitality industry.
  • Strong leadership and team management skills.
  • Excellent communication and interpersonal skills.
  • Proven ability to manage budgets and financial performance.
  • A passion for creating exceptional customer experiences.
  • Proficient in Microsoft Office Suite.
  • Strong problem-solving and decision-making skills.
  • Experience in managing health and safety procedures.

Further Information

To apply for this role, please swipe right. We look forward to hearing from you!

Hard Skills Required

  • Leadership
  • Point of Sale (POS)
  • Policy Knowledge
  • Prospecting Skills
  • Product Knowledge

Soft Skills Required

  • Communication
  • Teamwork
  • Decision Making
  • Coordination
  • Customer Management

Benefits and Perks

  • 🎂
    Birthdays Off
  • 🧕
    Inclusive Workspace
  • ❤
    Care and Appreciation
  • 💸
    Payroll Giving
  • 🎉
    Employee Discounts and Rewards
  • 🅿
    Free Parking
  • 🏆
    Performance Bonus
  • 🖥
    Computer Assistance
  • ⛑
    Uniform Provided
  • 🍺
    Free Drinks
  • 🍔
    Free Food
  • ☕
    Work Café

Additional Compensations

  • Performance Bonus

Job Schedule

  • 8 Hour Shift
  • Day Shift
  • Fixed Shift
  • Public Holidays
  • Includes Weekends
  • Overtime
  • On Call
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