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About the role:

You will be responsible for maximising the Heating, Bathroom, and Kitchen sales by providing excellent service and seeking out value-add solutions for internal and external customers.

Daily you will be responsible for –

• Customer Interaction: Helping customers with product selection, providing product knowledge, and completing stock-related tasks. Consulting with customers via phone and email
• Design Consultation: Discussing building materials, themes, colours, patterns, and room layouts with customers
• Sales & Support: Building relationships with Trade and Retail customers, offering product support, technical information, and interior design solutions.
• Operational Tasks: Direct sales, order preparation, and maintaining showroom aisles.

This is a permanent full-time role, offering 40 hours a week, Monday-Friday 9am-5pm

About you:

• Experience: Customer service/sales experience, excellent communication skills, and time management to meet tight deadlines and company targets.
• Professionalism: Polite, professional, and accommodating with a high standard of personal presentation.
• Physical Fitness: Capable of manual handling and health & safety conscious.
• Tech Savvy: Intermediate experience with MS Suites, including Excel and confident in learning new systems
• Team Player: Enjoy working both independently and as part of a driven, close-knit team

Our Benefits:

• Competitive Hourly Rate: Plus, staff-buying privileges
• Development Opportunities: Being part of the wider Fletcher Building Group
• Health & Wellbeing: Initiatives including an Employee Assistance Program
• Inclusive Team: Diverse and inclusive work environment
• Employment Education Fund: Support for further education and training

Join Us: We value diversity and encourage applications from all backgrounds. Research shows that females and minority groups don’t always apply for roles unless they match 100% of the requirements. If this role interests you but you feel you don’t quite fit, we encourage you to apply anyway. We are proud of our diversity and see it as one of the things that make us better together.

Pre-employment checks including references, medical, drug test and a Criminal background check is required as well as the legal right to work in NZ indefinitely.

We are proud of the incredible diversity of people who make up our business! As an Equal Opportunity Employer, we strive to create an inclusive environment for all our employees across our national network of branches throughout New Zealand.