Please Quote Reference Number 11216

• Sales Support, Customer Service or PA background
• Great team environment
• Join the team at Cirtex Industries in Thames

About Us

At Cirtex, we pride ourselves on our culture of continuous improvement, excellence, and integrity. We supply a comprehensive range of geosynthetic and construction products, fostering progressive partnerships with our clients. Join us in our mission to enable exceptional outcomes through support every step of the way, from concept to construction.

About the Role

We are currently looking for an Inside Sales Coordinator to join our team in Thames.

You will be responsible for maximising efficiencies of the Inside Sales Team through performing a range of sales and coordination activities such as responding to customer enquiry's and routing workflow.

Key duties include:

• Receiving and responding to inbound calls
• Providing prompt, professional, accurate and courteous assistance to customers
• Strengthening and maintaining customer loyalty and feedback scores
• Responding to inquiries, assisting & directing calls in the most appropriate manner
• Coordinating sales leads and workflow.
• Scheduling follow-up reminders for Inside Sales Team to ensure they are meeting deadlines and responding to customers in a timely manner
• Performing CRM management responsibilities as applicable

Our successful candidate will have prior experience in Sales Support, Customer Service or in a Personal Assistant role.

You will also need to demonstrate:

• A high level of computer literacy; proficient with the Microsoft Office Suite of programmes
• Highly organised with excellent time management ability; able to prioritise tasks, manage time effectively to ensure deadlines and KPIs are met
• Effective communication (written and verbal) skills; able to convey ideas, expectations, and information
• Exceptional customer service skills
• Effective problem solving skills·A customer centred approach
• A high level of corporate and personal presentation, professional integrity & confidentiality
• A predisposition to convert inquiries to sales
• A desire to develop a high level of understanding of geosynthetics and the design function they provide
• Self-motivated / Enthusiastic / Proactive / takes initiative
• Accountable and Adaptable
• The ability to work in a busy environment, remaining focused and calm under pressure
• Great work ethic and can-do attitude
• Approachable and positive interpersonal skills
• Ability to build and maintain strong, open, and collaborative relationships across all levels

This is a full time position working 40 hours per week, Monday to Friday 8:30am - 5:00pm. An immediate start is available.

If you're ready to take your career to the next level, apply now to become a part of the Cirtex family. We offer fair rates of pay and the chance to make a meaningful impact on sustainable infrastructure development.

Please apply through our online application,

Please Quote Reference Number 11216