ASB Bank Limited
FCI Analyst - Customer Risk
- Posted 2d ago
- On Site
- Full Time
Location
Auckland
Job Description
Kia ora, Talofa lava, Kia Orana, Malo e lelei, Fakalofa lahi atu, Bula Vinaka and Namaste!
When you bring your unique skills and fresh perspective to ASB's financial crime team, you're not just taking on a new role with a fantastic benefit, a wellbeing package, and opportunities to grow and develop your career - you're helping protect people. From spotting patterns to solving puzzles, every action you take moves us closer to a safer future.
Here at ASB, the customer is at the heart of everything we do. Recognised as one of New Zealand's leading financial organisations, with a united and talented workforce, we are continuously evolving against a backdrop of rapidly changing customer needs, regulations, and technologies.
As a member of ASB's Financial Crime operations team you will help protect ASB and its customers from the impact of Financial Crime. You will contribute in a meaningful way to the protection of Aotearoa New Zealand from organised crime, modern slavery, extreme right-wing groups, and other activity which places New Zealand at risk.
We have a number of Analyst positions across all our Financial Crime teams within Customer Risk at ASB. These positions are critical in the management of financial crime, specifically to ensure ASB meets its regulatory requirements and to comply with Anti Money Laundering (AML) / Counter Terrorism Financing (CTF) legislation.
Mo te tūranga | About the Role:
- Develop and maintain a strong risk focus, to support in identification, escalation, and remediation of risks cognizant of process/operational risk, financial risk and reputational risk.
- Analyse and interrogate data received from ASB and CBA systems, Customers, Enforcement Agencies and other sources.
- Proven knowledge and/or experience in AML / CFT typologies, KYC, and ECDD requirements
- Commitment to quality customer service
- Operational knowledge of Banks internal systems, policies, and products.
- Support the Manager by ensuring compliance with AML/CFT legislative requirements through the assessment, investigation and appropriate enhanced customer due diligence within agreed Service Level Agreement (SLA) time frames.
Mōu |About you:
- Excellent communication skills (written and oral), to internal and external customers
- Sound decision making and problem-solving skills with the ability to think critically and independent judgment
- Strong investigation skills with attention to detail and accuracy
- Commitment to contribute to a positive team culture
- Proven time management skills
- Ability to prioritise multiple tasks and adapt to business needs as required
- Proven knowledge and/or experience in AML / CFT typologies, KYC, and ECDD requirements
- Commitment to quality customer service
- Operational knowledge of Banks internal systems, policies, and products.
He aha tā mātou | What can we offer?
We offer a competitive salary, great banking benefits, heaps of personal and career development opportunities, flexible working styles, banking and parental benefits. We have a warm culture of caring people who all jump in to innovate and support each other.
Our people grow their mindsets, learn, evolve, and utilise their skills while being empowered to make decisions. At ASB, we are committed to our vision and values of Ngākau Pono (Integrity), Manaakitanga (Caring), Awata (Passion), Māia (Courage) and Kāpuia (United). Our strength comes from caring about our people, our customers, our community, and environment.
As a values driven and Rainbow Tick certified organisation we are committed to providing a diverse and inclusive work environment, where we bring our different perspectives and strengths to achieve ASB goals together.
We offer excellent career progression opportunities and a flexible and supportive culture. We help our people grow and we celebrate together.
Me pēhea te tono | How to apply?
See yourself here? Step forward.
Successful candidates will be required to undertake several pre-employment checks which will include but are not limited to; Police Check, Credit Check, AML Compliance, Verification of your qualifications and may include checks both here in New Zealand and overseas.
We may close this job early; please ensure you submit your application as soon as possible.
Hard Skills Required
- Financial Crime
- Data Analysis
- Compliance
Soft Skills Required
- Attention to Detail
- Investigative Mind
- Customer Service
Benefits and Perks
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🤱Extended Parental Leave
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🏘Work from Home
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🧕Inclusive Workspace
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⚖Work-Life Balance Support
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💸Payroll Giving
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💼Life Insurance
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🧠Mental Health Workshops
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🌿Wellness Program
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📈Professional Development
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🏎Competitive Salary
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🎉Employee Discounts and Rewards
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🎖Long Service Rewards
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🏆Performance Bonus
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⏰Flexible Work
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🍇Fruit Box
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☕Work Café
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Wellbeing Support
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Sick Leave
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Bereavement Leave
Job Schedule
- Shift Work