Remote Jobs, Auckland

Remote Jobs in Auckland

1 ... 35 36 37
Apply Save

Healthcare New Zealand

Service Facilitator

  • Posted 1w ago
  • On Site
  • Full Time
Location

Auckland

Job Description

Ready for a meaningful career? Join HealthCare New Zealand, our nation's largest home and community support provider. You'll be making a real difference in the lives of New Zealanders by coordinating essential support, empowering them to live independently in their own homes.

Why Us | He aha ai mātou?

Join a rewarding industry where you are contributing to enhancing the lives of others!

  • Mentorship programme
  • Online learning platform
  • Career development opportunities
  • Company laptop provided
  • Discounted health insurance
  • Partnership discounts
  • Full paid training provided


Who we are | Ko wai mātou

HealthCare NZ, brings vital services directly to people's homes and communities. Our dedicated team of skilled professionals ensures that individuals in need, receive high-quality care, promoting independence and safety. Join us in making a positive impact on people's lives!

About the role | He kōrero whakamārama mō tēnei tūranga

Join Our Vibrant Facilitation Team! As a Service Facilitator, you'll play a pivotal role in our Service Centre. Your mission? To provide top-notch phone-based coordination services and exceptional customer support. Whether assisting clients or support workers, you'll be the crucial factor ensuring seamless day-to-day operations. This is a full time Permanent role - Monday to Friday 8:30am - 5:00pm based in our Albany office

Responsibilities include

  • Managing phone-based and email enquiries that come through from external stakeholders (our clients, their whanau, our funders) and internal stakeholders (our support workers and service delivery teams)
  • Coordination of services between support workers and clients
  • Rostering cover to ensure our clients receive the support they need in the event of a support worker being unavailable to work
  • Ensuring our customers are placed at the heart of everything you do, striving to deliver the best possible outcomes


What you will bring | Ngā tohungatanga mō tēnei tūrang

  • Empathy and a genuine interest in helping other
  • Passion about the Healthcare sector
  • Proven experience delivering customer service excellence
  • Confidence in using technology/computer literacy
  • Exceptional communication and rapport building skills over the phone
  • A positive, adaptable, and resilient attitude - must work well under pressure in a fast-paced, ever-evolving environment
  • Ability to work over the end of year holiday period


HealthCare NZ is part of the New Zealand Health Group. We're the largest community health, disability, and wellbeing group supporting over 30,000 New Zealanders to get on with making the most of life in their own homes, communities, and workplaces.

If you'd like to make a real difference in people's lives, apply today

How to apply | Me pēhea ki te tono

Please apply via our website with your CV and a cover letter. Only applications submitted through the website will be considered.

Applications close | Te katinga o tēnei whai tūranga: 9th May 2025

Only suitable candidates will be contacted for interview and applications will be reviewed as they are received, therefore resulting in the role closing early if the right applicant is found.

Applicants for this position must be a NZ Resident/Citizen or have a valid NZ work permit.

Desired Soft Skills

  • Empathy
  • Communication
  • Adaptability
  • Problem-Solving
  • Teamwork
  • Customer Service & Call Handling
  • Service Coordination & Rostering
  • Computer Literacy & Data Entry
  • Knowledge of Healthcare Sector & Policies
  • Multitasking & Time Management

Benefits and Perks

  • 🧕
    Inclusive Workspace
  • ❤
    Care and Appreciation
  • 💚
    Counselling Services
  • 📈
    Professional Development
  • 💻
    Company Supplied Technology
  • ⏰
    Flexible Work

Job Schedule

  • Monday to Friday
Report This Job

Work from Anywhere with Remote Jobs in New Zealand.

Looking for a job that fits your lifestyle? Remote jobs in New Zealand offer the perfect blend of professional growth and personal freedom. Whether you’re in IT, marketing, customer service, or creative fields, there’s a remote job that’s just right for you.

Essential Skills for Remote Jobs

Success in remote roles requires strong communication skills, self-discipline, and the ability to work independently. You’ll also require technical skills for specific roles. Whether you're managing projects, providing customer support, or creating content, staying organised and maintaining productivity in a home office setting is key.

Flexible and Inclusive Workplace Culture

Remote work environments often emphasise flexibility and inclusivity. You'll collaborate with team members across different locations, leveraging digital tools and communication platforms like Google Meet or Microsoft teams. This setup fosters a diverse and supportive culture, where employees can balance work with personal commitments and enjoy a healthier work-life balance. The focus is on results and performance rather than hours spent in an office.

Competitive Pay and Career Growth

Remote jobs offer competitive salaries that often match or exceed traditional office roles. With fewer overhead costs, many companies can invest more in their remote workforce. There are plenty of opportunities for career advancement, with many employers providing professional development resources, training programs, and clear pathways for growth.

Achieving Work-Life Balance

Remote jobs provide the flexibility to create a work schedule that fits your lifestyle. This flexibility helps you manage personal responsibilities and maintain a better work-life balance. The ability to work from anywhere also opens up opportunities to travel or live in different parts of New Zealand without sacrificing your career.

Start Your Remote Work Journey Today!

If you’re ready to embrace flexibility and enjoy a fulfilling career, consider remote jobs in New Zealand. With diverse opportunities, competitive pay, and a supportive work environment, remote work offers the best of both worlds.