Community Services And Development, Auckland

Community Services And Development Jobs in Auckland

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People3Sixty

Credit Collections Specialist

  • Posted 1mo ago
  • Hybrid
  • Full Time
Location

Auckland

Job Description

We are seeking a dedicated and experienced Collections Specialist. If you’re a skilled communicator, accustomed to high-volume environments, and excel at handling sensitive financial conversations, this role could be your next career move.

As a Collections Specialist, you’ll be a vital part of operations, working within a team to engage with customers to manage overdue accounts with professionalism and care. You’ll be tasked with developing effective recovery strategies and maintaining strong relationships with customers, ensuring each interaction is handled with respect and discretion.

Key Responsibilities:

  • Manage taliored outreach to clients with outstanding balances, primarily over the phone and through other communication channels
  • Conduct sensitive conversations with empathy and professionalism to establish positive solutions
  • Negotiate payment arrangements tailored to meet both client needs and business objectives
  • Maintain detailed and accurate records of interactions and agreements within the company’s database
  • Consistently meet and exceed performance targets in a fast-paced, high-volume environment


You'll have....

  • 3+ years of experience in financial collections, within New Zealand
  • A strong communicator with demonstrated success in high-volume collections roles
  • Exceptional interpersonal skills for managing delicate financial conversations over the phone and in person
  • High level of accuracy and speed in typing and data entry
  • Solutions-oriented with a proactive approach to problem-solving in complex situations
  • Able to manage confidential information with integrity and professionalism


This role offers an opportunity to make a real impact in a tight knit team environment, with potential for further professional development. Our client values resilience, empathy, and high standards in service, providing a supportive space for you to excel in your collections career.

If you’re ready to advance your career as a Collections Specialist with a leading financial services provider, apply today through. We’re excited to help you make your next great career move.

Job Schedule

  • Monday to Friday
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Make a Positive Impact with Community Services and Development Jobs in New Zealand

Are you passionate about helping others and driving change in your community? Then community services and development jobs may be right for you, as they offer fulfilling career opportunities for those dedicated to social causes.

Essential Skills for Community Services and Development Jobs

Success in this field requires a blend of empathy, communication, and problem-solving skills. You'll need to be compassionate, patient, and able to work with people from diverse backgrounds. Understanding community needs and being able to develop and implement effective programs are key. Organisational skills, teamwork, and a solid understanding of local resources and services are required.

Supportive and Collaborative Workplace Culture

The workplace culture in community services and development is typically supportive and collaborative. Teams work closely to design and deliver programs that address various social issues, from housing and health to education and employment. Whether you’re working in a non-profit organisation, a government agency, or a community group, there’s a strong sense of purpose and teamwork.

Competitive Pay and Professional Growth

Pay in community services and development roles varies based on experience, qualifications, and the nature of the job. Entry-level positions offer a moderate salary, with plenty of room for advancement as you gain experience and specialise. Many organisations also offer benefits such as health insurance, retirement plans, and opportunities for professional development. With experience, you can move into higher-paying roles with more responsibility and impact.

Balancing Work and Personal Life

While community services and development jobs can sometimes involve irregular hours, many employers understand the importance of work-life balance. Flexible working arrangements, including part-time and remote work options, are often available.

Start Your Journey in Community Services and Development Today!

If you're driven by a desire to help others and improve your community, consider a career in community services and development. With a wide range of opportunities and the chance to make a tangible difference, it’s a field where your work truly matters.