Call Centre And Customer Service, Auckland

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Geneva Healthcare

Support Worker

  • Posted 1w ago
  • On Site
  • Full Time
Location

Auckland

Job Description

We are currently looking for compassionate and dedicated Support Workers to join our team with our client based in NewLynn. Due to the intimate nature of the cares, we are looking for someone who have experience working with children. Our client is unable to take care of themselves and hence need support with their daily routines promoting their independence. Due to the complexity of the cares, commitment to the shifts is vital.

This is a role where no two days are the same. You will have the ability to work one on one with our clients, to ensure they live their best life possible.

Requirements:

  • Comfortable in a medical home environment
  • Confident to handle cares independently
  • Must have a full NZ driving licence
  • Must be eligible to work in NZ
  • Subject to clean police clearance check
  • Able to commit to the shifts
  • Child specific First Aid
  • Healthcare qualification of Level 3 or above


Tasks:

  • Personal cares
  • Overnight cares
  • Night Feeds
  • Monitor Oxygen Flow
  • Seizure Management


*Flexibility required

Shifts:

Wake over , Monday to Sunday -10:00 PM to 06:00 AM.
*With the opportunity to pick up more shifts as they become available

What we can offer you:

  • Free ongoing NZQA equivalent qualifications in Health and Wellbeing.
  • Free work mobile phone
  • We provide support services through umbrella anytime you might need counselling support advice.
  • Ongoing support provided by a dedicated career coach for your career growth.
  • Travel reimbursement between your clients.
  • Subsidised Southern Cross Health Insurance


Why choose Geneva Healthcare?

Geneva Healthcare is a healthcare organisation that works closely with ACC, the Ministry of Health and DHBs to provide personalised care to clients in their own homes and to assist them in achieving the best quality of life.

Please upload your updated CV by clicking on the apply button or call Rosminna on 0800 266 577 ext.89270 for a confidential chat.

Reference: #852000swrp

Hard Skills Required

  • Seizure Management
  • Night Feeds
  • Oxygen Monitoring

Soft Skills Required

  • Child-Centric Attitude
  • Compassionate
  • Reliable
  • Positive Attitude
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Find Call Centre and Customer Service Jobs in New Zealand

Are you a people person with a knack for problem-solving? Call centre and customer service jobs may be right for you. From assisting with inquiries to resolving issues, these roles are vital in ensuring customer satisfaction and loyalty.

Essential Skills for Call Centre and Customer Service Jobs

To excel in call centre and customer service roles, you’ll need excellent communication and interpersonal skills. Patience, empathy, and the ability to remain calm under pressure are crucial. Proficiency in using computer systems and handling various software tools is also important. Whether you're managing phone calls, responding to emails, or engaging with customers via chat, a positive attitude and strong problem-solving skills will set you apart.

A Dynamic Workplace Culture

The workplace culture in call centres and customer service environments is typically fast-paced and collaborative. Teams work closely to handle a wide range of customer inquiries and issues. The environment is often supportive, with a focus on teamwork and continuous improvement.

Competitive Pay and Advancement Opportunities

Pay in call centre and customer service jobs varies based on experience and the complexity of the role. Entry-level positions offer a solid starting salary, with opportunities for performance-based bonuses and incentives. As you gain experience, there are numerous paths for advancement, including supervisory and management roles.

Balancing Work and Personal Life

Call centre and customer service roles often offer flexible working arrangements, including part-time, full-time, and shift options. This flexibility helps maintain a healthy work-life balance. Some employers also provide opportunities for remote work, allowing you to manage your personal and professional life more effectively.

Browse our Call Centre and Customer Service Jobs Today

If you’re ready to make a difference and enjoy helping others, consider a career in call centre and customer service jobs in New Zealand. With diverse opportunities, room for growth, and a supportive work environment, it’s a great field to build a fulfilling career.