Call Centre And Customer Service, Auckland

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Geneva Healthcare

Support Worker

  • Posted 1w ago
  • On Site
  • Full Time
Location

Auckland

Job Description

Geneva Healthcare is New Zealand’s trusted experts in aged care, illness, injury & disability support. Through our Homecare department our Support Workers can support our client’s recovery in the comfort of their own home.

We are currently searching for a team of Support Workers to help care for our clients in Takapuna, Central Auckland. This is an exciting opportunity for an experienced support worker to progress their career further, as well as a rewarding role where you will not only make a difference in our client’s life but also their families. You will receive extensive theoretical and practical training for the competencies needed for this role.

If you are willing to travel to Central Auckland, highly experienced in healthcare or have previous experience with personal cares and home help. Then this is the job for you!

As a Support Worker you will have the following responsibilities:

  • First aid trained
  • Level 2, 3 or 4 qualifications in healthcare
  • Flexible with availability to pick any shifts.
  • Personal cares and home help


We are looking to fill the following shifts:

Monday to Sunday flexibility – Mornings and Evenings availability.

Requirements:

  • Be able to start immediately
  • Be a good communicator, patient, and calm –someone who is genuinely interested in people and can build meaningful relationships
  • Honest, reliable with complete integrity
  • Must have a clean and valid Restricted/Full driver’s license & own transport
  • Must be eligible to work in NZ
  • Subject to clean police clearance check


Why choose Geneva Healthcare?

Geneva Healthcare is a healthcare organisation that works closely with ACC, the Ministry of Health and DHBs to provide personalised care to clients in their own homes and to assist them in achieving the best quality of life.

  • FREE mobile phone.
  • We provide support services through Umbrella.
  • Ongoing support provided by a dedicated career coach for your career growth.
  • Travel reimbursement between your clients.
  • $2 per hour weekend allowance.


Apply NOW if you want to make a difference in people’s lives today!

Submit your CV online by clicking the apply button or call Jag on 0800 266 577 ext. 89822 for further information. Please note that only successful candidates will be contacted.

Reference: #852000

Hard Skills Required

  • Personal Cares
  • First Aid Training
  • Home Help

Soft Skills Required

  • Compassionate
  • Reliable
  • Positive Attitude
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Find Call Centre and Customer Service Jobs in New Zealand

Are you a people person with a knack for problem-solving? Call centre and customer service jobs may be right for you. From assisting with inquiries to resolving issues, these roles are vital in ensuring customer satisfaction and loyalty.

Essential Skills for Call Centre and Customer Service Jobs

To excel in call centre and customer service roles, you’ll need excellent communication and interpersonal skills. Patience, empathy, and the ability to remain calm under pressure are crucial. Proficiency in using computer systems and handling various software tools is also important. Whether you're managing phone calls, responding to emails, or engaging with customers via chat, a positive attitude and strong problem-solving skills will set you apart.

A Dynamic Workplace Culture

The workplace culture in call centres and customer service environments is typically fast-paced and collaborative. Teams work closely to handle a wide range of customer inquiries and issues. The environment is often supportive, with a focus on teamwork and continuous improvement.

Competitive Pay and Advancement Opportunities

Pay in call centre and customer service jobs varies based on experience and the complexity of the role. Entry-level positions offer a solid starting salary, with opportunities for performance-based bonuses and incentives. As you gain experience, there are numerous paths for advancement, including supervisory and management roles.

Balancing Work and Personal Life

Call centre and customer service roles often offer flexible working arrangements, including part-time, full-time, and shift options. This flexibility helps maintain a healthy work-life balance. Some employers also provide opportunities for remote work, allowing you to manage your personal and professional life more effectively.

Browse our Call Centre and Customer Service Jobs Today

If you’re ready to make a difference and enjoy helping others, consider a career in call centre and customer service jobs in New Zealand. With diverse opportunities, room for growth, and a supportive work environment, it’s a great field to build a fulfilling career.