Call Centre And Customer Service, Auckland

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Geneva Healthcare

Support Worker

  • Posted 6d ago
  • On Site
  • Full Time
Location

Auckland

Job Description

We are currently looking for experienced Support Workers to work with our client based in Birkdale. Our client has AF; moderate copd, Obesity, Right Eye Blindness, Hypertension, Severe Osteoarthritis, Chronic Renal failure and Diabetes. Due to the complexity of cares, commitment to the shifts is vital. They need assistance with daily chores, personal care, dressing, grooming and community support. This is more than just a job – you will be providing invaluable support.

This is a role where no two days are the same. You will have the ability to work one on one with our clients, to ensure they live their best life possible.

Requirements:

  • Must be Hoist competent
  • Assisting clients with personal cares.
  • Confident to handle cares independently.
  • Must have a clean and valid NZ driving licence.
  • Must be eligible to work in NZ.
  • Subject to clean police clearance check.
  • Able to commit to the shifts.
  • Training will be provided.


Tasks:

  • Hoist competent (sling/standing)
  • Personal cares, Home help and Meal preparation
  • Heavy Lifting


Shifts:

Monday, Tuesday and Wednesday = 8.30am to 10.00am, 12.15pm to 12.45pm, 4.00pm to 4.30pm, 7.30pm to 8.15pm

Thursday = 12pm to 12.30pm, 4pm to 4.30pm,

Friday = 9.00am to 10am

Saturday = 9am to 10am

What we can offer you:

  • Free ongoing NZQA equivalent qualifications in Health and Wellbeing.
  • Free EAP service anytime you might need counselling support an advice
  • Free mobile phone
  • Travel reimbursement between your clients
  • Subsidised Southern Cross Health Insurance


Why choose Geneva Healthcare?

Since 1996, we’ve been supporting New Zealanders to live their best life and thrive by keeping well, living independently and staying connected with their community.

We are part of the largest network of healthcare service providers working closely with the Ministry of Health, District Health Boards, Ministry of Social Development, and with ACC as a preferred national provider.

Please upload your updated CV by clicking on the apply button or call Jai Shree on 0800 266 577 ext. 89351 for a confidential chat.

Reference: #852000swjs

Hard Skills Required

  • Personal Care and Healthcare Knowledge
  • Medication Administration
  • Home Help and Maintenance

Soft Skills Required

  • Empathy and Compassion
  • Communication Skills
  • Adaptability and Problem-Solving

Job Schedule

  • Shift Work
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Find Call Centre and Customer Service Jobs in New Zealand

Are you a people person with a knack for problem-solving? Call centre and customer service jobs may be right for you. From assisting with inquiries to resolving issues, these roles are vital in ensuring customer satisfaction and loyalty.

Essential Skills for Call Centre and Customer Service Jobs

To excel in call centre and customer service roles, you’ll need excellent communication and interpersonal skills. Patience, empathy, and the ability to remain calm under pressure are crucial. Proficiency in using computer systems and handling various software tools is also important. Whether you're managing phone calls, responding to emails, or engaging with customers via chat, a positive attitude and strong problem-solving skills will set you apart.

A Dynamic Workplace Culture

The workplace culture in call centres and customer service environments is typically fast-paced and collaborative. Teams work closely to handle a wide range of customer inquiries and issues. The environment is often supportive, with a focus on teamwork and continuous improvement.

Competitive Pay and Advancement Opportunities

Pay in call centre and customer service jobs varies based on experience and the complexity of the role. Entry-level positions offer a solid starting salary, with opportunities for performance-based bonuses and incentives. As you gain experience, there are numerous paths for advancement, including supervisory and management roles.

Balancing Work and Personal Life

Call centre and customer service roles often offer flexible working arrangements, including part-time, full-time, and shift options. This flexibility helps maintain a healthy work-life balance. Some employers also provide opportunities for remote work, allowing you to manage your personal and professional life more effectively.

Browse our Call Centre and Customer Service Jobs Today

If you’re ready to make a difference and enjoy helping others, consider a career in call centre and customer service jobs in New Zealand. With diverse opportunities, room for growth, and a supportive work environment, it’s a great field to build a fulfilling career.