Telesales Account Manager Jobs in New Zealand

Position Overview
We are seeking an experienced mental health professional to join a vibrant team of supportive colleagues who collaborate to ensure the ākonga receive mental health and well-being support during their studies. The focus of these roles is to support kamahi who themselves support ākonga, however, some direct short-term ākonga interaction is included as outlined in the job description. There is a special focus on supporting ākonga in the Wellington Halls of Residence as well as participating in the broader team activities

Ngā taipitopito tūranga mahi | Job details
We are offering a permanent (0.8FTE 30 hours per week) position on our Wellington campus. The Wellbeing Advisor position located in Wellington has an additional emphasis and focus on supporting the Accommodation kamahi, particularly the Accommodation Services Manager, who directly supports ākonga. Each team works nationally from the campus on which they are based.

Mō tēnei tūranga mahi | About this role
The Student Care Team provides training, and psychoeducation, and creates health events to support and educate on well-being. It also provides consultation and support to other university kamahi who are managing ākonga well-being or emotional distress and unwellness. These colleagues include academics, accommodation, and clinical colleagues.

We are seeking someone who acknowledges the importance of whanaungatanga and manaakitanga in advancing student success.

Salary band for this position is $67,184 - $95,514 based on skills and experience.

About you | Ko koe tēnei

• As part of a supportive group of professionals, this challenging role will suit a person with:
• An advanced Social Work, Counselling, Psychology, Mental Health, or related qualification.
• Experience working with ākonga and kamahi from the University demographic.
• High-level assessment, decision-making, communication, and relationship management skills.
• Although this is not primarily a clinical role, it includes ākonga contact and support, triage, referrals, participation in case management and Case Conferences, and opportunities for personal and professional growth.
• You will need to be a person who enjoys relationship building, being part of a cohesive team, is agile, displays initiative, has a client-centred approach, and is a collaborative team player.

For enquiries, please contact Ying Rong, Team Leader of the Student Care Team at y.rong@massey.ac.nz . To apply please submit your application online through our candidate portal.

Applications will be reviewed upon receipt and appointments may be made prior to the closing date.

The employment setting has a predominance of young adults but can involve work with people across the lifespan and applicants will be required to comply with the requirements of the Vulnerable Children Act 2014 and the Vulnerable Children (Requirements for Safety Checks of Children’s Workers) Regulations 2015.