Technical Business Analyst Jobs in New Zealand

Access Softek has been at the forefront of digital banking innovation for over 30 years, starting in Berkeley, California. Today, we are a global team that continues to grow, delivering cutting-edge financial technology to hundreds of financial institutions, empowering millions of customers and strengthening local communities.

Our solutions enable U.S. banks and credit unions to compete with national banks and disruptive fintech by providing a full suite of enterprise digital banking services, including: Consumer and business online & mobile banking, Investment services, Lending solutions, Account opening and identity verification.

We are committed to leveraging modern web technologies to tackle critical challenges such as digital identity verification, fraud prevention, and financial accessibility. Your work will have a direct, rapid impact on the financial lives of millions.

We are looking for a Product Manager to work with the development team that builds our Core Integration platform: the service that allows our software to communicate with financial institutions.

What you will do

• Own and drive the roadmap for a Core Integration team, ensuring alignment with business goals and technical feasibility.
• Develop expertise in banking core integrations to enable seamless digital banking features with stability and scalability.
• Manage the backlog, writing clear specs, prioritizing enhancements, and resolving production issues.
• Handle high-volume inquiries and production challenges, proactively driving resolutions and long-term improvements.
• Partner with stakeholders (Clients, Implementations, Sales, Architects, IT, Tech Support) to prioritize initiatives and enhancements.
• Improve documentation and requirements management, reducing knowledge gaps and operational dependencies.
• Collaborate with Product Managers to support cross-team feature enablement.
• Lead the Core Integrations team (Developers, QA) to ensure quality and functionality.
• Modernize legacy systems, delivering critical digital banking capabilities with operational efficiency.

Requirements

• 3+ years of relevant experience working in product management and agile environment, more than 5 years in IT sphere
• Demonstrated ability to manage multiple initiatives in a fast-paced, highly regulated, and dynamic environment
• Ability to work closely with engineers to define API contracts, optimize performance, and troubleshoot integration issues.
• Ability to analyze system performance metrics, identify bottlenecks, and work with engineers to improve API response times and scalability.
• Excellence at gathering requirements and buy-in from stakeholders
• Experience writing and reviewing requirements for business, user, functional and non-functional use cases
• Fluent with technical concepts related to systems integration, such as APIs and/or SDKs
• Advanced analytical and business analytics skills
• Effective communication across all levels and types of stakeholders.
• Passion to innovate within the consumer in FinTech space
• Advanced English skills (verbal and written)

Bonus Points

• Familiar with SAFe (Scaled Agile Framework) development practice
• Experience managing products that require active, ongoing production support
• Experience within banking or financial services domain
• Experience with B2B2C specifics and direct business customers communication

Our benefits

• Fully remote work.
• Flexible working hours
• Internet compensation (50$ per month).
• Long-term employment.
• Paid vacation and days off on national holidays.
• Paid sick leave and internal medical insurance policy.
• English at special corporate rates.
• Community of practice, regular knowledge sharing among colleagues.
• Friendly and easy-going international team and colleagues.
• And other benefits, described in detail in the Staff Handbook.