Team Member Jobs in New Zealand

Have you got a background in administration and customer service and looking to grow your career in an exciting, fast paced company?

Madison have partnered with a high-end luxury appliance brand who are looking for a customer service professional to cover 2 days per week. (Tuesday and Wednesday, 8:50am – 5pm)

• Starting ASAP for a 6-month duration with the potential of long-term opportunities
• CBD location with onsite parking available
• About the role: You will be responsible for providing an exceptional customer experience via phone and email to their high-end clientele.

Day to day responsibilities:

• Provide the upmost customer service over phone and via email regarding their high-end domestic and commercial appliances
• Assist with customer orders, payments, repairs, and delivery information
• Resolve customer queries by liaising with retail partners and providing updates on stock
• Manage administration duties including quotations and product despatch
• Book in service call outs within a timely manner
• Days/ Hours: Tuesday and Wednesday 8.50am – 5.00pm. There may be opportunities to increase your hours if shifts become available.

About You: You describe yourself as a go-getter, you see the glass as half full and have previous experience in a call centre environment!

You will have:

• 1 – 2 years proven customer service experience
• A passion for interacting and learning about people
• Resilience – the ability to bounce back and remain objective after a difficult customer call
• Excellent telephone manner with clear communication skills
• Strong technical and administrative skills
• An outgoing and positive personality

Benefits:

• Work in a beautiful office in the central city!
• No weekend work
• Ongoing training and development opportunities
• Work for a well-known global brand in frontline customer service – great for CV building

If you feel a role that will challenge you every day, has a fun, fast paced working environment with a great team of people is for you then we want to hear from you. Click apply today!

Reference: BH-142212