Svp Of Operations Intelligent Operations, New Zealand

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Zespri

QA Team Lead

  • Posted 1w ago
  • Hybrid
  • Fixed Term Contract
Location

Mount Maunganui

Job Description

Kō wai mātou? Who are we?

Zespri is more than simply the world's single-largest marketer of kiwifruit. We like to think of ourselves as fruit on a mission and as rebels with a cause: to help people, communities and the environment around the world thrive through the goodness of kiwifruit. We are proudly the world's largest marketer of kiwifruit, selling kiwifruit in more than 50 countries. We work with around 2,800 New Zealand and 1,500 international growers and post-harvest companies to source the best-quality Zespri Kiwifruit which we supply through our distribution partners to wholesale and retail customers. We are one of New Zealand's best-known international brands, dedicated to creating sustainable long-term value for growers.

He aha te mahi? What's the role?

The QA Team Lead will provide leadership and management for one of the three Quality Assessor teams within the Zespri Global Quality Team. This role is crucial for ensuring the day-to-day operations of the team are executed efficiently and effectively.

Key accountabilities include:

  • Coordinate the QA team to ensure efficient execution of audit plans, including product quality and cool store assessments.
  • Collaborate with various managers to resolve product quality and compliance issues, and improve audit processes.
  • Act as a contact point for kiwifruit industry quality teams, effectively communicating issues to Zespri Global Quality and other Supply Chain teams.
  • Manage the Quality Assessor team, ensuring all members are approved and competent to deliver compliance programs.
  • Implement new processes and systems within the QA team and support the QA Training Coordinator with the Zespri internal Product Issue Notification System (PINS).
  • Lead the annual review of Zespri QA procedures and associated documents.
  • Ensure optimal resource utilization by assigning facilities based on QA approvals, workload, and geographical efficiency.
  • Track, trend, and analyze QA Audit Programme data in real time, addressing any gaps identified.
  • Keep the Quality Assessor team informed of all new developments, changes, and risks in the audit field.
  • Ensure Quality and Product Assessors are aware of changes to Zespri Systems and the Quality System throughout the season.
  • Manage the performance of the QA team through regular meetings, annual reviews, and development plans.


This is a fixed term contract until December 2026.

Ko wai koe? Who are you?

The ideal candidate will have:

  • Strong understanding of Quality Management Systems and compliance standards (e.g., Global GAP and GFSI/BRC).
  • Knowledge of audit and compliance programs.
  • Sound understanding of product handling and storage practices, especially for fruit, fresh produce, or food.
  • Good understanding of export regulatory requirements, including MPI Phytosanitary certification requirements.
  • Line or team management experience as well as leadership or supervisor training is advantageous.
  • Background in Zespri Phyto QA is preferred.
  • Proficiency in Microsoft Office suite – Word, Excel, PowerPoint.
  • Excellent written and verbal communication skills, with the ability to develop and maintain good working relationships under pressure.
  • Strong decision-making skills, time management, and high personal integrity.


He aha e tika ai a Zespri? Why Zespri?

Our people are what makes our culture so irresistible and uniquely Zespri. We are a passionate and mighty team of 850+ employees in 23 different locations globally. Working at Zespri is an opportunity to join a fast-paced, culture-driven environment unlike any other. We want people who share our values of being personally connected, results-driven, and committed to guardianship. Join us in shaping our future and be part of a truly unique organisation.

  • FlexWELL flexible work ethos; WFH and the office.
  • Additional paid annual leave day per year (Zespri Day).
  • Additional paid volunteer day to volunteer within your community (Volunteer Time).
  • Group Medical Insurance benefits.
  • Convenient Mount Maunganui office location, with free onsite parking.
  • Your daily dose of Vitamin C with free kiwifruit!


Tono mai inaianei! Apply Now! Applications close Sunday 6 April 2025.

At Zespri, we understand the importance of diverse perspectives and experiences, and a fair hiring process is the first step to getting there. We want to attract a diverse range of people and encourage everyone from all backgrounds and walks of life to apply. Please let us know if you need any assistance or reasonable adjustments to take part in the recruitment and selection process by reaching out to our Talent Acquisition team via email at careers@zespri.com.

Hard Skills Required

  • Quality Management & Compliance Expertise
  • Audit & Regulatory Knowledge
  • Data Analysis & Reporting
  • Process Improvement & Risk Management
  • Microsoft Office & Systems Proficiency

Soft Skills Required

  • Leadership
  • Communication
  • Problem-Solving
  • Time Management
  • Adaptability

Benefits and Perks

  • 📚
    Career Break
  • 🤱
    Extended Parental Leave
  • 📆
    Paid Volunteer Leave
  • 🏛
    Fully Paid Jury Service
  • 🏘
    Work from Home
  • 🧕
    Inclusive Workspace
  • ❤
    Care and Appreciation
  • 🩺
    Health Insurance
  • ⚖
    Work-Life Balance Support
  • 💼
    Life Insurance
  • 🧠
    Mental Health Workshops
  • 💚
    Counselling Services
  • 🏥
    Subsidised Health Insurance
  • 📈
    Professional Development
  • 🛂
    Visa Sponsorship
  • 🏎
    Competitive Salary
  • 🅿
    Free Parking
  • ⚰
    Funeral Cover
  • 🎖
    Long Service Rewards
  • 📣
    Referral Bonuses
  • 🚚
    Relocation Support
  • 🏆
    Performance Bonus
  • 🚘
    Travel Reimbursement
  • 📱
    Discounted Phone or Internet Plans
  • ⏰
    Flexible Work
  • 🍇
    Fruit Box
  • Sick Leave
  • Bereavement Leave

Job Schedule

  • Shift Work

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