Support Workers Jobs in New Zealand

APL is the market leader in window and door systems in New Zealand. Recognised for our pioneering and innovative approach, we provide an end-to-end service for our customers in the New Zealand building industry. We proudly put our people first and aim to create long term career prospects for every team member.

Job Description
As our new Manufacturing and Development Manager, you’ll be at the helm of a dynamic team dedicated to driving excellence. From managing machinery and software development to providing top-notch support to manufacturers, you'll play a pivotal role in shaping the future of our business. You’ll be a key part of the team working to deliver solutions that make a real impact, improve productivity, and ensure the success of our customers. Please note, this role comes with some travel opportunities – because we have an amazing network of fabricators across the country, and you will be required to visit them! It’s a great chance to explore new places while making a real impact, and includes a company car!

Desired Skills and Experience
Your responsibilities will include:

Key Responsibilities:

• Lead a Rock Star Team: You’ll manage a fantastic crew, guiding them in delivering top-tier services, machinery, and software to manufacturers.
• Data Detective: Analyse and report on manufacturer performance to find opportunities for improvement, both externally and within APL.
• Customer Guru: Initiate projects and discussions with APL customers to help them boost productivity and effectiveness through tailored support.
• Crisis Manager: Take charge when critical situations arise and ensure issues are addressed head-on with solutions that work.
• Health & Safety Champion: Be the go-to person for health and safety, ensuring safe practices for your team, contractors, and customers.

What You’ll Be Doing:

• Leading Software & Tooling Development: Oversee software application enhancements, ensuring they meet the highest standards and deliver improvements that matter.
• Problem Solver Extraordinaire: Dive deep into fabricator feedback, data analysis, and project reports to identify issues early and help customers improve their operations.
• Rollout and Maintenance Pro: Manage the launch and retirement of tooling and machinery in line with new product releases.
• Relationship Builder: Build strong connections with customers, ensuring they’re set up for success with the right support, maintenance, and tooling packages.

What We’re Looking For:

• Self-Starter: You can work autonomously, be it on-site or at customer locations, driving projects forward without needing constant supervision.
• Tech-Savvy Leader: You have a solid understanding of mechanical and technical concepts and aren’t afraid to tackle complex challenges.
• Customer-Centric Mindset: You’re passionate about putting customers first and going above and beyond to help them succeed.
• Communication Pro: You have the skills to communicate effectively at all levels and build strong relationships with both internal teams and customers.
• Problem-Solving Whiz: You can find creative solutions to complex problems and make data-driven decisions.
• Excel Expertise: Your Microsoft Excel skills are top-tier, and you’re able to analyse and interpret data to drive business improvements.
• Leadership & Growth: You’re a natural leader who loves sharing knowledge, mentoring others, and contributing to a culture of continuous improvement.

Why APL?

At APL, you’re not just joining a company – you’re joining a team that values innovation, safety, and the success of our customers. We offer a competitive salary, a dynamic work environment, and the chance to make a real impact. We believe in giving our team the support they need to grow, learn, and succeed.

Join us to play a key role in driving performance improvements and enhancing our fabricator network. If you’re eager to contribute to the growth and success of a dynamic team, we’d love to hear from you!

Please note that the business operates a holiday shut down period from the 20th of December 2024 until the 13th of January 2025. We will respond to any applications on our return.