• Meals on Duty
• Free Staff Parking
• Discounted hotel rates both nationwide and internationally

Night Manager / Duty Manager - Copthorne Hotel Auckland City

Are you a driven and enthusiastic individual who thrives in working the night shift? Do you possess a vibrant and engaging personality with a genuine passion for connecting with guests? If so, we have the perfect opportunity for you to take your hospitality career to the next level at Copthorne Hotel Auckland City.

As a member of our team, you'll be part of one of New Zealand's largest hotel operators, renowned for creating memorable guest experiences from the moment they arrive. Millennium Hotels and Resorts, our parent company, stands as a prominent player in New Zealand's hospitality landscape, offering a global network of opportunities for career development.

Your Role:

As the Duty Manager / Night Manager, you will play a crucial role in ensuring seamless and efficient operations at our Front Desk, both during the night shift and throughout the day. Your responsibilities will include:

Assisting guests with late-night enquiries, reservations, and housekeeping needs with promptness and professionalism.
Assisting daytime teams to ensure the Front Desk operates fluidly and proficiently.
Upholding our commitment to excellence in guest service, ensuring their comfort, safety, and satisfaction at all times.
Completing the Night Audit process and utilizing Opera PMS to manage front office operations effectively.

What We Offer:

Joining our team opens the door to a range of benefits and opportunities, including:

• Career development and training opportunities within our hotel and across our network.
• Discounted hotel rates both nationwide and internationally for you and your family.
• Staff meals on duty and other banking and medical benefits, including discounted health insurance.
• A supportive and friendly team environment where your contributions are valued and respected.
• This is a full-time, position offering 40 hours per week within a friendly team and one of New Zealand's leading hotel brands. $29 - $31 p/h.

Requirements:

We are looking for individuals with the following qualifications and attributes:

• At least 2 years of prior experience in a hotel front office role with both day and night experience, and 1 year of experience as a Duty Manager with familiarity with Opera PMS preferred.
• Experience completing the Night Audit process will be an advantage.
• Strong communication skills and the ability to remain composed under pressure.
• LCQ, GM, and First Aid Certificates or the ability to attain them.
• Flexibility to work night shifts, weekdays, weekends, and evenings as required.

Next Steps:

If you're ready to elevate your career in a relaxed and sophisticated environment, we invite you to apply for the Duty Manager / Night Manager position at Copthorne Hotel Auckland City. Join us in continuing to deliver exceptional guest experiences and creating lasting memories.

Apply today to take the first step towards a rewarding career journey with us.

Optional: Please include a Video Cover Letter with your application

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