Support Worker Jobs in New Zealand

About the role:

We are excited to be working with an industry leading organisation that has been operating for over 40 years. Our client provides expert commercial cleaning services to private and public organisations from over 200 owner-operated franchises across New Zealand.

Join an industry powerhouse to play a vital role in ensuring compliance, supporting franchise operations, and driving excellence across the franchise network.

Key Responsibilities:

Franchise Recruitment and Agreement Management:

• Review the recruitment process and initiate franchise agreements.
• Work with franchisees to renew agreements, ensuring a smooth transition.
• Schedule setup, training, and agreement signings in collaboration with National/Regional Managers.

Audit and Compliance:

• Plan and conduct audits of franchisee businesses, prioritizing those at risk.
• Develop an annual audit plan to proactively identify and address issues.
• Provide audit reports and ensure effective follow-up on corrective actions.
• Monitor compliance with financial reporting, employment practices, and operational policies.

Vehicle and Operational Compliance:

• Ensure franchisees meet compliance requirements for vehicle signage, insurance, and product use.
• Conduct vehicle and site inspection audits, ensuring standards are met.

Employment and Payroll Compliance:

• Audit payroll systems for accuracy in wages, hours, agreements, and visa restrictions.
• Ensure all employee and financial records are accurate and up-to-date.

Risk Mitigation and Process Improvement:

• Recommend and implement changes to improve compliance and reduce risks.
• Provide feedback on the effectiveness of current policies and procedures.

Administrative and Health & Safety Support:

• Maintain franchisee records, training details, and compliance documentation.
• Adhere to and promote the company’s Health & Safety policies.

About you:

• Communicate at all levels with people of diverse cultural ethnicities
• Ability to lead and mentor teams to drive organisational success
• strong numeric reasoning ability and commercial acumen
• Excellent accuracy and attention to detail
• Good time management and organisational skills
• Proven business administration skills using DocuSign, Microsoft Word and Excel
• Business accounting and payroll (MYOB & Xero) knowledge
• Tax and employment legislation knowledge
• Excellent at following up on information in a timely manner

If you have the skills mentioned above, we would love to speak with you!
APPLY TODAY or contact Sam directly at samuel@madison.co.nz

Reference: BH-142130