Support Worker Jobs in New Zealand

Position Overview
About Massey University
For more than 85 years, Massey University has shaped the lives and communities of people in New Zealand and around the world. Known for its forward-thinking spirit, research-led teaching, and cutting-edge discoveries, Massey is New Zealand’s defining university.

The Role
As the Web Content Editor you will develop, design and publish a wide range of high-quality content for Massey’s websites. Reporting to the Manager Digital Content, your role involves crafting accurate and engaging content that optimises user experience.

We are seeking a talented digital content professional with a passion for creating accessible, customer-focused web content. The ideal candidate will have strong content management skills, advocate for user needs, and drive continuous improvement. Proven skills in writing for the web are essential for this role.

Location
We will consider candidates in Palmerston North or Wellington campus.

Salary Band
$67,184 to $95,514 (based on skills and experience).

Key Responsibilities

• Write, edit, and manage accessible, user-focused web content for the Massey University website.
• Work closely with subject matter experts from around the university to refine, support and guide their web presence.
• Support the continuous improvement of user journeys and advocate for user needs.
• Implement best practices in web content and information architecture on public-facing platforms.

What You’ll Bring

• A bachelor’s degree in English, Communications, or a related field is preferred.
• At least five years’ experience in web writing, content management, or content design.
• Strong writing, editing, and content development skills.
• Expertise in analytics and reporting tools, such as Google Tag Manager, GA4, and Looker Studio.
• Experience with web content management systems (ideally Wagtail CMS).
• An innovative and creative approach to work.
• Excellent communication skills and the ability to collaborate within a team.
• Experience in a university or large organisation environment is a plus.

We encourage applications from candidates with an understanding of or a willingness to develop their capability in Te Tiriti o Waitangi, tikanga Māori, and/or te reo Māori.

What We Offer
The opportunity to work for one of New Zealand’s most well-known brands.
Five university holidays per year in addition to annual leave.
Discounted membership to the university’s recreation centre and gym facilities.
Access to a comprehensive professional development and training programme.
University staff study provisions.

Diversity and Inclusion
Massey University embraces diversity, talent, and performance. We provide staff and students with a wide range of opportunities for intellectual, professional, and personal growth.

Note: The Digital Content Team is primarily based in Manawatū, but applicants from Wellington will also be considered.