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Haka House Hostels

Night Manager

  • Posted 1w ago
  • On Site
  • Part Time
Location

Queenstown

Salary

$26 .50/hr

Job Description

About the Business

Haka House is a collection of stylish and affordable hostels in incredible locations, offering a unique blend of comfort, conviviality, and cultural immersion. We're committed to creating genuine connections between our guests, our team, and the local community, upholding Māori values and celebrating the diverse cultures that enrich our destinations. Come join our vibrant team and be part of something special! ✨

About the Role

As our Associate Night Manager in Queenstown, you'll be the friendly face of Haka House after the sun goes down, ensuring our guests have a safe, comfortable, and memorable stay. You'll be responsible for overseeing the hostel's operations during the night shift, maintaining a positive atmosphere, and providing exceptional customer service. Think of it as being the night owl guardian of our awesome community! πŸ¦‰

The Role Will Involve

  • Overseeing the smooth running of the hostel overnight.
  • Checking guests in and out efficiently and warmly.
  • Maintaining security and safety of the premises and guests.
  • Responding to guest inquiries and resolving any issues that may arise.
  • Ensuring the hostel is clean, tidy, and well-maintained during the night.
  • Completing daily reports and communicating effectively with the day shift manager.
  • Contributing to a positive and welcoming atmosphere for all guests.
  • Light cleaning and maintenance tasks as needed.

Benefits and Perks

  • Work in the stunning location of Queenstown, New Zealand! πŸ”οΈ
  • Be part of a fun, passionate, and supportive team. πŸ€—
  • Gain valuable experience in the hospitality industry.
  • Opportunity to meet people from all over the world. 🌎
  • Competitive salary and staff benefits.

Skills, Qualifications, and Experience

  • Proven experience in a customer service or hospitality role.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Strong problem-solving and conflict resolution skills.
  • Experience with night shift work is preferred.
  • A positive attitude and a passion for creating memorable guest experiences.

Further Information

To apply for this role, please swipe right. We look forward to hearing from you!

Hard Skills Required

  • Active Learning
  • Data Entry
  • Product Knowledge

Soft Skills Required

  • Customer Management

Benefits and Perks

  • 🧕
    Inclusive Workspace
  • ❤
    Care and Appreciation
  • 🧠
    Mental Health Workshops
  • 💚
    Counselling Services
  • 🌿
    Wellness Program
  • 📈
    Professional Development
  • 🛂
    Visa Sponsorship
  • 🏎
    Competitive Salary
  • 🎉
    Employee Discounts and Rewards
  • 🎖
    Long Service Rewards
  • 🏆
    Performance Bonus
  • 💳
    Company Discounts
  • 💻
    Company Supplied Technology
  • ⏰
    Flexible Work
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