Customer service is your passion. Your standards are high and your attention to detail is spot on - it's these things that have carried you through your career so far. You're also a hard worker, but we don't need to say that - it comes with the territory!
We are on the hunt for an enthusiastic and experienced DutyManager to join our front office team in a varied and exciting role at the Copthorne Hotel Auckland City.
What we offer:
Career development and training opportunities
Discounted hotel rates nationwide
Meals on duty
Uniform
Free Staff Parking
About the role:
This is a key role in assisting the team to ensure the smooth and efficient day-to-day operations of the Front Desk, assisting guests with inquiries, reservations, and housekeeping requests, and ensuring our high customer service standards are maintained.
You pride yourself on your ability to communicate at all levels and maintain your cool head whilst solving problems under pressure. You are looking for a role where guest comfort and safety are paramount, and you are respected for your high standards.
Our ideal candidate will have at least a year of recent management/supervisory experience within a hotel environment, with some front office exposure. You will need your LCQ, GM, and First Aid Certificates or the ability to obtain them.
This is a full-time position offering 40 hours per week and you must be available for weekend and evening shifts - $30 - $31.40 p/h.
If you're ready for the next step in your career in a relaxed and sophisticated environment, apply now.
