Service Centre Assistant Jobs in New Zealand

• Permanent, part-time position based in Christchurch
• Benefit from a flexible 30-hour workweek, allowing you to tailor your schedule to accommodate both your preferences and IHC's operational needs
• Earn $28-$32 per hour dependant on your experience level!

Mō te tūnga | About the role

Join our team as a National Service Delivery Support Administrator (NSDSA), a pivotal role within our National Service Delivery Operational Support team. This position offers flexibility with 30 hours per week, allowing for adaptable start and finish times to suit your schedule. As NSDSA, you will oversee the administration of IHC's key Client Information Management systems, ensuring data accuracy and integrity. You'll play a crucial role in supporting Idea Services and Choices staff, addressing system queries and enhancing service delivery processes.



Ngā pūmanawatanga ōu | What you will bring

• Technical Skills: Proficiency in MS Office 365 (Outlook, Excel) and the ability to learn new systems quickly.
• Accuracy & Administration: Strong attention to detail, data entry accuracy, and experience in administrative roles.
• Communication & Collaboration: Excellent verbal and written communication skills, with the ability to build positive relationships.
• Continuous Improvement: Passion for process improvement and advocating for service excellence.
• Self-Motivation: A proactive, positive attitude with a commitment to teamwork and best practices.

Nōu te rourou | What's in it for you?

• Flexible Work Hours: Enjoy a 30-hour workweek with flexibility in scheduling.
• Professional Development: Opportunity to contribute to continuous improvement initiatives and participate in project work.
• Impactful Role: Make a difference by ensuring accurate data management and supporting efficient service attendance processes.
• Team Collaboration: Work closely with a supportive team committed to enhancing the experience of those we support.
• Career Growth: Develop your skills in a dynamic environment that encourages learning and professional growth.

Mō mātou | About us

The IHC Group is made up of our charitable programmes and three wholly owned subsidiaries, committed to supporting people with intellectual disabilities to lead satisfying lives in the community and to providing housing and tenancy services to people in need.
IHC Group is an accredited Immigration AEWV employer.



Me pēhea te tuku tono | How to Apply

Submit an online application by selecting the 'Apply' button. As part of the recruitment selection process, you will be required to provide an up-to-date CV, and cover letter outlining your previous experience and motivation to apply for this role. If you have any questions about the application process, please email recruitment@ihc.org.nz.


The IHC Group is committed to Te Tiriti o Waitangi and actively seek a diverse applicant pool. We encourage candidates of all backgrounds to apply. We welcome all kinds of diversity and the different perspectives such diversity brings to our work. Applicants must have the legal right to work in New Zealand.



Applicants can direct enquiries about position to:
Hannah Mumm (Senior Recruitment Advisor)
recruitment@ihc.org.nz