Service Advisor, New Zealand

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IDEA Services

Facilitator

  • Posted 4d ago
  • On Site
  • Fixed Term Contract

Job Description

  • 6-month fixed-term, full-time opportunity!
  • Based in Invercargill
  • Level 5 NZQA qualification required.


Do you enjoy working with people and making a real difference in someone's life?

If your answer is yes - send us your application to join the Choices NZ Facilitator Team. At Choices NZ we are dedicated to ensuring people with disabilities and health needs lead their best lives. We are committed to learning about each person, developing an understanding of their lives now, and what they want for their future.



Mō te tūnga | About the role

Your role will be to work alongside people with a disability or long-term health need, who are seeking paid employment and/or looking to leave school into the next phase of their lives. Your responsibilities will include:

  • Working one-on-one with people with disabilities or long-term health need to seek employment
  • Working with young people with disabilities planning to leave school and seeking assistance on navigating the next steps
  • Establishing and maintain positive relationships - with the people choosing our services, your colleagues, potential employers, local community and other social and disability services



Ngā pūmanawatanga ōu | What you will bring

  • Level 5 qualification or above (essential)
  • Empathy for others and a passion for supporting people with a disability or health need
  • Demonstrated ability to develop effective relationships with employers and community support networks
  • Written and verbal communication skills to support engagement, rapport building, and advocacy
  • Ability to motivate, work independently, and a willingness to learn
  • Resilience to continue to establish desired outcomes when things may not go to plan
  • Clean NZ Full Driver's License, with the ability to travel as required



Nōu te rourou | What's in it for you?

  • Join a well-established not-for-profit organization dedicated to providing person directed services with a commitment to the principles of Enabling Good Lives and the core values of Inclusion, Responsiveness, Support, and Empowerment.
  • Competitive salary package, including personal use of company car (within policy guidelines) of up to $69,000 per annum, depending on your skills and experience.
  • Discounted gym membership, monthly mobile plans, eye care, and insurance benefits.



Mō mātou | About us

Choices NZ facilitates flexible support relationships and access to community services to help people with disabilities and health-related conditions achieve their goals.

We provide a range of services, including employment, the transition from education, learning new things and becoming an active part of the local community.

Choices NZ is a proud member and wholly owned subsidiary of the IHC Group.



Me pēhea te tuku tono | How to Apply

Submit an online application by selecting the 'Apply' button. As part of the recruitment selection process, you will be required to provide an up-to-date CV, and cover letter outlining your previous experience and motivation to apply for this role. If you have any questions about the application process, please email recruitment@ihc.org.nz.

Interviews may commence before closing date if deemed necessary.

The IHC Group is committed to Te Tiriti o Waitangi and actively seek a diverse applicant pool. We encourage candidates of all backgrounds to apply. We welcome all kinds of diversity and the different perspectives such diversity brings to our work. Applicants must have the legal right to work in New Zealand.

Applicants can direct enquiries about position to:
Hannah Mumm (Senior Recruitment Advisor)
hannah.mumm@ihc.org.nz

Hard Skills Required

  • Time Management
  • Driving Skills
  • Medication Administration
  • Physical Support Techniques
  • Digital Proficiency

Soft Skills Required

  • Empathy
  • Adaptability
  • Communication Skills
  • Team Collaboration
  • Problem Solving

Benefits and Perks

  • 🏋
    Gym Membership
  • 💚
    Counselling Services
  • 📈
    Professional Development
  • 📣
    Referral Bonuses
  • ⏰
    Flexible Work

Job Schedule

  • Rotating Roster
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