- Permanent opportunity
- Exciting Growth opportunity
- Supportive team
- Great competitive salary package
Job Description:
Customer service Representative- Logistics
We are seeking motivated Customer Services Representative who has worked in a customer care role within a high volume Warehouse and logistics industry
This role will be responsible for
- Managing day-to-day servicing of a set clients ensuring that all service level agreements are achieved, internal SOPs are followed, and regulatory requirements are met.
- Provide quotes/estimates for various projects working with commercial team
- Compile end of month charges for client billing
- Attend client meetings when required
- Management of day to day service and expectations of customer
- Liaise with client on orders going out
- Log client orders and manage orders up to order becoming a shipment
- Receive and manage any customer complaints/service queries
Requirements
- 2+ years of Warehousing experience and customer service experience
- Use of powerpoint presentation and have advance excel skills
- Be proficient with all Microsoft platforms
- Excellent presentation & communication skills.
- Use initiative and be ago getter and problem solver
- Possess a positive, customer-oriented mind set.
The Benefits
- A sound future with exciting growth prospects.
- A competitive salary package.
- A supportive team environment.
If you're interested in this opportunity and are ready for the challenge, we would love to hear from you.
To be considered, candidates must have the right to work and live in New Zealand.
To apply please email your current cv to Polly@1cr.co.nz
