Company Description
Waipapa Taumata Rau | The University of Auckland
The University of Auckland creates globally transformative impacts through our distinctive strengths in world leading research, scholarship, teaching and collaborative partnerships, inspired by our unique position in Aotearoa New Zealand and the Asia-Pacific.
The University of Auckland is New Zealand’s top-ranked university, supported by over 6,000 academic and professional staff dedicated to the success of more than 46,000 students. Proudly ranked 65th in the 2025 QS World University Rankings and 12th globally in the 2023 THE University Impact Rankings, we are one of the country’s largest and most impactful employers.
Job Description
Te Whiwhinga mahi | The opportunity
The Faculty of Business and Economics is seeking an experienced and efficient Group Services Administrators with a focus on excellent customer service skills and a ‘can-do’ attitude to join our Group Services team in the Faculty of Business & Economics.
The Group Services Administrator provides pivotal administrative support to academic staff through a range of activities primarily focused on teaching support and course administration, including assessment and examination administration for both undergraduate, postgraduate courses and professional programmes. You may be required to provide support to other departments within the faculty when the need arises.
Please note this is a full-time (37.5 hours per week) 12-month fixed term position.
Remuneration is $55,300 - $69,600, depending on skills and experience.
For more detailed information, please refer to the Position Description.
Nga Pūkenga Motuhake | Important Skills
The key accountabilities of this role include:
- providing general administrative support to academic staff and students
- ensuring courses are set up and published in the University’s Learning Management System, Canvas
- ensuring digital course outlines are completed
- compiling a list of Staff Student Consultative Committee representatives, setting up meetings, agendas and minute taking.
- supporting all examination processes, such as, compiling a list of examiners and assessors, exam paper formatting, final grades submission, test and exam aegrotat and compassionate applications and other activities focused on teaching support and course administration
- coordinating and administering postgraduate dissertations and research projects, including nominations of examiners and assessors, and final result submission.
- Candidates with knowledge and experience of Student Services Online (SSO), the University’s LMS system (CANVAS), SharePoint and proficiency in Microsoft suite of packages, particularly Teams will be strongly considered.
Mō tō mātou rōpū | About the team
This is a large Group Services team led by a Group Services Manager and three Group Services Team Leaders. The team are hardworking, improvement-focused and have created a warm and supportive culture, where they celebrate and give their team members the opportunity to learn and grow.
He kōrero mōu | About you
Our ideal person will:
- have some tertiary work experience.
- have a natural ability to build positive and effective working relationships with stakeholders.
- have an innate ability to multi-task, effectively manage a busy workload and prioritize well in order to meet deadlines.
- have excellent interpersonal skills, be able to work with different cultures, excellent written and oral communication, and the ability to work flexibly and collaboratively as part of the wider Faculty professional staff team.
- be proficient in Microsoft applications including, Outlook, Teams, Excel and Word.
- If you have strong administrative skills, are proactive and enjoy working in a collaborative team environment, this could be an opportunity for you to start your career in teaching and learning administration.
Me pēhea te tuku tono | How to apply
Applications must be submitted online, by the closing date of 02 February 2025 to be considered. Please include your cover letter and your CV highlighting how you can meet the skills and experiences detailed above.
Note: We are undergoing a systems upgrade and will be unable to review applications until after this advert closes. You can expect to hear from us about this role during the week starting 10 February 2025.
Please reach out to Chrissy Bretherton via c.bretherton@auckland.ac.nz for a confidential conversation. Please note we are happy to answer your questions, but we do not accept applications by email.
Additional Information
Equity
The University is committed to meeting its obligations under the Treaty of Waitangi and achieving equity outcomes for staff and students in a safe, inclusive, and equitable environment. For further information on services for Māori, Pacific, women, LGBTQIATakatāpuiMVPFAFF+, people with disabilities, parenting support, flexible work and other personal circumstances go to www.equity.auckland.ac.nz
The University is committed to providing a safe, inclusive, and equitable environment where everyone can thrive. For further information see Te Ara Tautika | the Equity Policy and visit www.equity.auckland.ac.nz
