Sales, New Zealand

Sales Jobs in New Zealand

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ONE NZ

Retail Agent

  • Posted 6d ago
  • On Site
  • Part Time
Location

Mount Maunganui

Job Description

As part of our fabulous Frontline, you will act as the single point of contact for our customers service, sales and support needs – taking every opportunity to delight and act with an ownership mentality through to end resolution. It is all about world class service through any touchpoint.

 

Please note this is a full-time role (40 hours per week - Mon - Sun availability required working a roster) for our Tauranga - Bayfair Store. Our store's trading hours are Monday to Sunday 9:00am to 6:00pm. We also have late night shifts until 9:00pm every Thursday and Friday. Therefore, flexibility regarding shift work is a requirement.



Ko tō mahi – what you’ll do


You will be responsible for ensuring that One NZ customers’ needs are met from offering advice through to the provision of suitable solutions engaging in active listening, management, and care.



In this role you will also:

  • Deliver a high standard of customer experience resolving service/ technical issues in a timely manner.
  • Actively diagnose, troubleshoot, and where required, engage with appropriate experts within the team for additional support.
  • Actively contribute to knowledge sharing and learning across the team to resolve more customer enquiries in the first point of contact with our customers.
  • Ensure new sales and service orders for accuracy, and that customer expectations are aligned (i.e., service activation or change, or customer billing)
  • Respond to all customer interactions via a variety of channels and identify appropriate solutions.



Na tōu rourou - what you’ll bring


Our ideal candidate is customer obsessed in mindset with excellent communication skills. You’re a logical thinker, flexible in attitude and who is curious and driven to help customers as the core of what you do.

  • Previous experience in a customer service environment and technical understanding/knowledge of products and services.
  • Motivation to achieve/exceed KPIs and targets
  • Comfortable working rotational shifts including evenings and weekends
  • Confidence in managing multiple customers & cases from simple to complex
  • Motivation to stay current with technology & pursue informal learning (on the job, via colleagues) to deepen your knowledge



Nā mātou te rourou – what you’ll get

  • Comprehensive training, coaching and mentoring
  • Earn a competitive sales commission on top of your base salary
  • A fully subsidised Southern Cross health insurance cover for you and your family.
  • 4% KiwiSaver employer contribution, an extra 1% more than the statutory minimum.
  • Market leading cell-phone with unlimited data plan, for business or personal use.
  • Lifestyle leave where you can purchase an extra week or two of annual leave.
  • Discounts on One New Zealand products, services and much more!



Ko mātou tēnei – our organisation

At One New Zealand, our purpose is to unlock the magic of technology to create a better-connected Aotearoa. We're focusing on investing more into simpler and better products and services, to make things even better for New Zealanders.


We are delighted to announce that we have been awarded a #2 ranking in Randstad's Most Attractive Employers in New Zealand within the IT and telecommunications sectors as well as being nominated as finalists for the 2023 Retail Employer of the Year Award.


We are also proudly Rainbow Tick certified and champion diversity of thought, perspective and background. We offer a friendly and open environment with leading flexible working practices that help people maintain a personal and professional balance that works for them and their whānau.


If this sounds like you, Apply Now!



Tū hikitia rā, tū hāpainga. Tū hāpainga, tū hikitia rā.

We stand to uplift, to support and to elevate others.



Hard Skills Required

  • Customer Service
  • Technical Troubleshooting
  • Sales Processing
  • Multichannel Communication
  • Product Knowledge

Soft Skills Required

  • Communication
  • Problem Solving
  • Flexibility
  • Time Management
  • Customer Focus

Benefits and Perks

  • 💻
    Company Supplied Technology
    Get the latest smartphones with a market-leading plan and laptop sim card, so you can stay connected and productive anywhere.
  • 🏥
    Subsidised Health Insurance
  • ☮
    Lifestyle Leave
  • 🏎
    Competitive Salary
  • 🖥
    Computer Assistance
  • 🩺
    Health Insurance
    Enjoy fully subsidised Southern Cross health insurance for you and your immediate whanau, life and terminal illness cover, and free flu shots.
  • 📱
    Discounted Phone or Internet Plans
  • 🚚
    Relocation Support
  • 🧕
    Inclusive Workspace
  • 🎉
    Employee Discounts and Rewards
  • 📣
    Referral Bonuses
  • ⚖
    Work-Life Balance Support
  • 📈
    Professional Development
  • 💚
    Counselling Services
  • ⏰
    Flexible Work
    Flexible working & work from anywhere (most roles): Work from home, flex your hours, and even work up to 20 days offshore in certain countries around the world for the perfect work-life balance.
  • 🤱
    Extended Parental Leave
    Primary carers get 22 weeks of salary top-ups plus 26 days of paid leave upon return, with secondary carers receiving a matching 26 days allowance.
  • 💼
    Life Insurance
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Supercharge Your Career with a Job in Sales

Are you a go-getter with a passion for closing deals? Sales jobs in New Zealand offer a dynamic and rewarding career path for ambitious people. From retail sales and business development to account management and B2B sales, this field is perfect for those who thrive on challenges and enjoy building relationships.

Essential Skills for Sales Jobs

To excel in sales, you’ll need outstanding communication and negotiation skills, a customer-focused mindset, and the ability to understand and anticipate client needs. Strong problem-solving abilities and a knack for closing deals are also crucial. Whether you’re selling products in a retail environment or services in a corporate setting, your success will depend on your ability to connect with customers and provide solutions that add value.

Dynamic and Goal-Oriented Workplace Culture

Sales environments are typically fast-paced and performance-driven. The workplace culture often emphasises teamwork, competition, and achieving targets. The dynamic nature of sales roles means that no two days are the same, keeping your work engaging and challenging. You’ll be part of a motivated team that celebrates successes and continuously strives for improvement.

Competitive Pay and Growth Potential

Sales jobs often come with competitive salaries and the potential for high earnings through commissions and bonuses. Entry-level positions offer a solid starting point, with significant opportunities for advancement as you prove your skills and build a strong track record. Many companies provide training programs, mentoring, and clear career progression paths, allowing you to move into senior roles such as Sales Manager or Director of Sales. Additional benefits may include performance bonuses, travel opportunities, and incentives for top performers.

Balancing Work and Personal Life

While sales roles can be demanding, many employers offer flexible working arrangements to help balance work and personal life. Options such as remote work, flexible hours, and part-time positions are often available. The nature of sales work allows for varied schedules, making it easier to manage personal commitments. Companies are increasingly recognizing the importance of employee well-being and offering benefits like health insurance, paid time off, and wellness programs.

Kickstart Your Sales Career Today!

If you’re driven, persuasive, and ready to excel in a dynamic industry, a career in sales in New Zealand could be your perfect match. With diverse opportunities, high earning potential, and a vibrant work environment, it’s a field where you can achieve great success and personal satisfaction.