Kia ora, Talofa lava, Kia Orana, Malo e lelei, Fakalofa lahi atu, Bula Vinaka and Namaste!
At ASB, we're all about doing what we can, to help our customers get "One Step Ahead" by giving them the tools they need to manage their lives and plans for their families and future. Our products don't just serve ads or stream movies - they underpin our economy and touch people's lives.
If you've always wanted to apply your skills to a large-scale Kiwi success story, then today is your lucky day - as we are on the lookout for an SAP BA to join us!
Mō te tūranga ~ About the role
The Core Tribe is the heart of the bank providing all the cool online / real-time transactional services that power ASB. As a Business Analyst, you will be supporting the SAP squads on a large migration project. Your everyday tasks should be like these:
- Create and refine user stories for the SAP team of developers, functionals and testers.
- Collaborate with stakeholders to develop a collective understanding of the business/customer problem or opportunity to determine customer and business requirements.
- Capture business process flow for current state analysis and future state change management.
- Transform requirements to user stories, refine and prioritise for sprint planning.
- Collaborate with the squad to ensure the technical solution deliver to requirements.
- Assist define, design and deliver goals, success measures including setting targets based on discovery analysis findings.
- Collaborate with the squad to ensure the front end and back end technical solutions support the user experience design.
- Continuously look for opportunities to optimise customer/staff journeys using optimisation techniques, data, and analytics.
- Support Customer Experience Owner (CXO) with change management and release management.
- Support the CXO to facilitate and drive squad ceremonies.
- Support the CXO with Increment planning.
- Support the CXO to capture, gather, prepare, and present squad metrices.
Ō pūkenga ~ About you
- Ability to conduct general analysis, e.g. root cause analysis, data analysis, customer verbatim analysis etc.
- Ability to manage stakeholders and difficult conversations.
- Ability to develop and deliver software to production and have a deep understanding of what it takes to do it smoothly and successfully.
- Proficient in human centred design analysis and methodologies.
- Proficient is design methodologies, tools, and techniques.
- Proficient in Agile methodologies and ability to run Agile ceremonies.
- Proven ability to deliver strong customer and business outcomes.
- Can do attitude and growth & learning mindset.
- Ability to navigate challenging situations & people and achieve the desired outcomes.
- SAP Banking Services (TRBK) knowledge is an advantage.
Ngā Haepapa Matua ~ Key Responsibilities
- Collect and prepare Business Requirements for all changes/initiatives and receive signoffs from all required stakeholders.
- Conduct analysis within the Technical Analysis chapter standards to deliver customer outcomes.
- Ensure Functional and Non-Functional requirements are captured and delivered.
- Ensure any UI changes are designed with end user in mind and adopt HCD methodology.
- Explore and track opportunities to optimise customer/staff journeys to maximise customer outcomes. Deliver optimal and efficient User Experience.
- Support end users to be ready to accept the impact of the release (change management).
- Deliver efficiency within the squad, using your analysis skills to ensure the work is ready, refined, precise and delivered to requirements.
- Run increment and squad ceremonies when required.
- Support the CXO with prioritisation and sequencing of work and manage comms to team and stakeholders.
Te mahi ki ASB ~ Working for ASB
ASB's sense of who we are and what we stand for is grounded in our values. They guide our business in our day-to-day interactions with our team, customers and community. They are what makes ASB - ASB.
Along with our interactions, values guide our actions and conduct, making ASB a safe and inclusive environment for both our people and our customers. They show that we care, are passionate and courageous, and that we act with integrity. Most importantly they unite us - because they are ASB.
We offer a flexible and supportive work environment and offer an open and inclusive culture; a place where we welcome and value your individuality, ideas and goals.
Me pēhea te tono | How to apply?
If we've nailed our pitch and this role sounds like it might be the one for you then please click "apply"… we'd love to hear from you!
Successful candidates will be required to undertake several pre-employment checks which will include but are not limited to; Police Check, Credit Check, AML Compliance, Verification of your qualifications and may include checks both here in New Zealand and overseas.
