Retail And Consumer Products, New Zealand

Retail And Consumer Products Jobs in New Zealand

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RealNZ

Guest Services & Rentals Assistant

  • Posted 2d ago
  • On Site
  • Full Time, Fixed Term Contract
Location

Queenstown

Job Description

Do you thrive in a fast-paced, people-focused environment? Are you passionate about sharing unforgettable experiences with guests from all over the world? We're on the hunt for a friendly, switched-on team player to join our Queenstown-based Guest Services & Rentals crew - a key role in connecting our guests to the magic of Cardrona, Treble Cone, and RealNZ.

As the first point of contact for many of our snow-loving guests, you'll play a vital role in creating seamless, welcoming, and informative experiences. Whether it's helping someone gear up with the perfect rental, managing bookings, or getting them on the right transport - you'll be at the heart of the action.

You'll be providing friendly, accurate advice on mountain conditions, products, and services, while driving sales across Cardrona, Treble Cone, and RealNZ experiences. Your days will be full of variety - helping guests with rentals, retail purchases, bookings, and transport logistics. You'll also keep things running smoothly behind the scenes, ensuring our spaces are clean, welcoming, and our transactions are spot-on.

Who are we looking for?

  • A natural communicator with great people skills
  • Detail-oriented and confident working with systems and point-of-sale
  • Someone who thrives in a busy, guest-facing environment
  • Proactive and positive with a solutions-focused attitude
  • Keen to share your love for the mountains and the RealNZ experience


What's in it for you?

Working with us means more than just a job - it's a lifestyle. You'll score a free season pass to Cardrona and Treble Cone, plus access to a range of RealNZ experiences either free or at seriously discounted rates. Whether it's a day on the slopes, a cruise on the Earnslaw, or a Doubtful Sound adventure, we make it easy for you to enjoy the best of the Southern Lakes. You'll be part of a fun, supportive team that's passionate about the mountains, our guests, and creating unforgettable moments every day.

How to apply

Click Apply to be taken to our careers page.

Please note that we will be interviewing candidates as they apply, and if the right person is found, we may close the role off to any further applications.

Desired Soft Skills

  • Communication Skills
  • Time Management
  • Attention to Detail
  • Problem Solving
  • Team Collaboration
  • Point-of-Sale (POS)
  • Booking System Proficiency
  • Product Knowledge of Rentals & Mountain Activities
  • Multitasking

Benefits and Perks

  • 🤱
    Extended Parental Leave
  • 🏘
    Work from Home
  • 🧕
    Inclusive Workspace
  • ⚧
    Gender Transition Support
  • ⚖
    Work-Life Balance Support
  • 🧠
    Mental Health Workshops
  • 💚
    Counselling Services
  • 🌿
    Wellness Program
  • 🏥
    Subsidised Health Insurance
  • 📈
    Professional Development
  • 🛂
    Visa Sponsorship
  • 🎉
    Employee Discounts and Rewards
  • 📣
    Referral Bonuses
  • 💻
    Company Supplied Technology
  • 🚶
    Ease Back to Work
  • ⏰
    Flexible Work
  • 🍇
    Fruit Box

Job Schedule

  • Shift Work
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Check Out New Zealand's Retail and Consumer Products Jobs

Ready to dive into a fast-paced, customer-focused career? New Zealand’s Retail and Consumer Products sector is brimming with opportunities for dynamic and ambitious individuals. From managing stores and merchandising to customer service and sales, this industry offers a variety of roles that keep you on your toes and engaged with the latest shopping trends.

Essential Skills for Retail and Consumer Products Jobs

To thrive in retail and consumer products roles, you'll need a blend of customer service excellence, strong communication skills, and a knack for sales. Being organised, detail-oriented, and able to manage inventory efficiently are also key. Whether you’re advising customers, stocking shelves, or managing stores, your ability to create a positive shopping experience will make you stand out.

A Vibrant and Fast-Paced Workplace Culture

The retail and consumer products industry is known for its energetic and customer-centric workplace culture. You can work in a variety of settings, from bustling retail stores and trendy boutiques to large supermarkets and online retail hubs. The environment is often dynamic and diverse, with a strong emphasis on teamwork and customer satisfaction. No two days are the same, and the fast-paced nature keeps things exciting and engaging.

Competitive Pay and Advancement Opportunities

Salaries in the retail and consumer products sector can vary widely depending on experience, role, and location. Entry-level positions offer a solid foundation, with opportunities for advancement into managerial and specialised roles as you gain experience. Performance-based bonuses, sales incentives, and employee discounts are common perks. Many retailers also provide training and development programs to help you grow your career.

Achieving Work-Life Balance

Retail and consumer products roles offer a range of working hours, from full-time and part-time to flexible shifts, making it easier to balance work with personal commitments. While the industry can be busy during peak shopping times, many employers prioritise employee well-being and offer benefits like paid time off and flexible schedules.

Start Your Retail and Consumer Products Career Today!

If you’re enthusiastic, customer-focused, and ready to embrace a dynamic industry, consider a career in retail and consumer products in New Zealand. With diverse opportunities, room for growth, and a vibrant work environment, it’s a great field to build an exciting and rewarding career.