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Millennium Hotels and Resorts New Zealand

Duty Manager

  • Posted 2w ago
  • On Site
  • Full Time
Location

Auckland

Salary

$30  -  $31 .40/hr

Job Description

  • Discounted hotel rates nationwide
  • Meals on duty
  • Free Staff Parking


Customer service is your passion. Your standards are high and your attention to detail is spot on - it's these things that have carried you through your career so far. You're also a hard worker, but we don't need to say that - it comes with the territory!

We are on the hunt for an enthusiastic and experienced Duty Manager to join our front office team in a varied and exciting role at the Copthorne Hotel Auckland City.

What we offer:

  • Career development and training opportunities
  • Discounted hotel rates nationwide
  • Meals on duty
  • Uniform
  • Free Staff Parking


About the role:

This is a key role in assisting the team to ensure the smooth and efficient day-to-day operations of the Front Desk, assisting guests with inquiries, reservations, and housekeeping requests, and ensuring our high customer service standards are maintained.

You pride yourself on your ability to communicate at all levels and maintain your cool head whilst solving problems under pressure. You are looking for a role where guest comfort and safety are paramount, and you are respected for your high standards.

Our ideal candidate will have at least a year of recent management/supervisory experience within a hotel environment, with some front office exposure. You will need your LCQ, GM, and First Aid Certificates or the ability to obtain them.

This is a full-time position offering 40 hours per week and you must be available for weekend and evening shifts - $30 - $31.40 p/h.

If you're ready for the next step in your career in a relaxed and sophisticated environment, apply now.

Optional: Please include a Video Cover Letter with your application

679024

Hard Skills Required

  • Leadership
  • Attention to Detail
  • Customer Service
  • Team Leadership
  • Communication Skills
  • Problem-Solving

Soft Skills Required

  • Communication
  • Team Coordination
  • Calm Under Pressure

Benefits and Perks

  • ⛑
    Uniform Provided
  • 📣
    Referral Bonuses
  • ❤
    Care and Appreciation
  • 🎉
    Employee Discounts and Rewards
  • 🍲
    Meals Provided
  • 🏎
    Competitive Salary
  • 📈
    Professional Development
  • 🎖
    Long Service Rewards

Job Schedule

  • Includes Weekends
  • Evening Shift
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