Change Manager – WMS Implementation (Fixed Term)
Ko wai mātou – About us
Kia ora. We’re Foodies. You know New World, PAK’nSAVE and Four Square right? That’s us! With 300+ stores and over 24,000 Foodies across Te Ika-a-Maui, our North Island Co-op has the privilege of helping New Zealanders get more out of life. Locally owned, we reflect the communities we serve, and we celebrate our people - our taonga, every day for being uniquely them.
Every day, thousands of New Zealander’s walk through the doors of our stores or click into our online shopping experiences. To fulfil the needs of our customers, our supply chain is one of the biggest in the country with over 1,000 team members!
Te Tūranga – About the role
As the Change Manager – WMS Implementation, you will play a pivotal role in leading and managing the change processes for the implementation of a new Warehouse Management System (WMS) at the Pavilion Drive Distribution Center. You’ll guide the teams through this transition, ensure smooth adoption, manage resistance, and help deliver the intended business value with minimal disruption. This is a full-time Fixed Term role ending August 2026, working onsite 3-days a week.
What you’re responsible for:
· Develop and execute the Change Management strategy, ensuring alignment with the WMS implementation.
· Conduct impact assessments and create tailored strategies for affected teams.
· Define and manage communication plans to ensure clear messaging across stakeholders.
· Engage with senior leadership and key teams to drive change adoption and smooth transitions.
· Act as the liaison between the project team and end-users, ensuring effective communication.
· Collaborate with training teams to deliver effective WMS training and support process updates.
· Track KPIs to measure change readiness, adoption success, and system performance.
· Mitigate resistance to change and provide post-go-live support during the stabilization phase.
· Conduct post-implementation reviews to evaluate change management success.
Ngā painga - What we offer
· We’re committed to providing awesome experiences for our people, including offering a range of benefits
· Southern cross health insurance, Foodies superannuation scheme
· 5% discount at our retail stores
· Birthday leave and long service leave
· Inhouse learning and development programmes and courses, flu vaccinations, and social network groups (we call them Tribes).
He kōrero mōu - About you
· Proven experience in Change Management for large-scale system implementations in supply chain, logistics, or warehousing.
· Strong understanding of WMS systems and distribution center operations.
· Certification in Change Management (e.g., PROSCI, ADKAR) is a plus.
· Excellent communication, stakeholder engagement, and problem-solving skills.
· Ability to thrive in a fast-paced, operationally driven environment.
We’re interested in your diverse experiences, your strengths and how adaptable you are to learn and grow. If you don't meet every requirement, but feel this role could be for you, we’d still love to hear from you!
Experience awesome. Achieve awesome. Be awesomely you.
We’re proud to have a focus on Diversity & Inclusion here at Foodies and welcome courageous behaviour, encourage togetherness, inspire our people to be their best selves in our Foodies whānau.
We encourage you to apply with all your awesomeness and welcome your diverse background, including any disability, additional health and mental health needs, and/or neurodiversity.
If you require accessibility support to ensure you can fairly access our recruitment process, please reach out to Recruitment.Foodstuffs@foodstuffs.co.nz. Accessibility support could include, interview location, sign language interpreter, assistive technology.
Don’t ‘cart’ around – apply now!
Are you ready to be part of our bunch – apply now!
