- 1 year fixed term to cover maternity leave with potential to be offered a permanent position
- $68-70,000k per annum
- January start date
A leading provider of building maintenance services in Wellington are seeking a Client Service Coordinator to join their dynamic team on a 1 year fixed term to cover maternity leave. In this role, you will be responsible for managing service requests, coordinating field personnel, and overseeing both day-to-day maintenance and Planned Preventive Maintenance (PPM) for our clients.
Key Responsibilities:
- Act as the first point of contact for service requests and dispatch technicians accordingly.
- Monitor and prioritise workloads to ensure maximum productivity.
- Oversee invoicing, job progress reporting, and PPM scheduling.
- Maintain accurate records for job completion, service reports, and client communication.
- Ensure high-quality service delivery to meet client expectations.
What you will need to succeed:
- Strong organisational and multitasking skills.
- Excellent communication and customer service abilities.
- Experience with service management software (simPRO experience is a plus).
- A proactive, team-oriented approach with a "can-do" attitude.
- Ability to work under pressure and meet deadlines consistently.
What you will get in return:
- Be part of a forward-thinking company dedicated to providing top-tier services.
- Work in a collaborative and supportive environment.
- Opportunity for personal and professional development.
- $68-70,000k per annum
If you are highly organised, enjoy delivering excellent customer service, and are ready to play a key role in a growing company, I'd love to hear from you!
Reference
BBBH62519_1733793010