Working at Atlassian
Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.
This is a remote position based in Australia or New Zealand. With a sufficient timezone overlap with the team, we're able to hire eligible candidates for this role from any location in Australia and New Zealand.
Your future team
As Principal Product Manager, you'll be part of the Enterprise & Monetisation team within Jira Service Management, reporting to the Head of Product for Enterprise Growth & Monetisation.
In this role, you’ll drive strategic initiatives across high-priority areas under the Enterprise & Monetization charter. Ideal for a strategic thinker, you will play a crucial role in integrating JSM into Atlassian's System of Work, ensuring our value proposition excites customers. The role will involve collaborating across a number of horizontal teams, as well as presenting and influencing executive leaders to shape strategies impacting the broader ITSM market
What you'll do
- Your first assignment will be to ensure JSM is seamlessly integrated into Atlassian's System of Work. Define a compelling future value proposition for customers and a clear roadmap to achieve it.
- Lead and execute both short and long-term projects across JSM, aligning with our Enterprise strategy. This includes defining our Extensibility play and other strategic initiatives.
- Navigate areas of uncertainty and bring clarity to ambiguous situations. Utilize your conceptual thinking skills, crisp written communication, and business acumen to provide clear direction.
- Disambiguate complex issues to aid decision-making and develop product strategies across multiple large teams. Consider technical execution, go-to-market tactics, and business opportunities over a multi-year horizon.
- Present strategies and facilitate workshops to drive shared understanding and alignment across stakeholders at all levels of Atlassian.
- Prioritize effectively to achieve high impact quickly, balancing user needs with business objectives. Clearly communicate the rationale behind your decisions.
- Set the standard for product management excellence, embodying both the art and science of the discipline.
Your background
- Strong Product Management background with experience in complex SaaS and/or Enterprise environments
- Experience as a Principal Product Manager defining vision, weaving market and customer needs into tight written narratives and presentations, and working across your organisation to execute initiatives
- You have an obsession for the customer, you go out of your way to talk to customers and solve their problems
- A track record of building relationships, influencing, and inspiring all levels of the organization whether it's your team, peers, or executives.
- Experience building a compelling business case for new opportunities
- A track record in using research and can analyse trends in data using it to show customer impact
Our perks & benefits
Atlassian offers a variety of perks and benefits to support you, your family and to help you engage with your local community. Our offerings include health coverage, paid volunteer days, wellness resources, and so much more. Visit go.atlassian.com/perksandbenefits to learn more.
About Atlassian
At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.
We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.
To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.
To learn more about our culture and hiring process, visit go.atlassian.com/crh.
