People And Culture Advisor, New Zealand

People And Culture Advisor Jobs in New Zealand

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ASB Bank Limited

Business Banking Specialist

  • Posted 2w ago
  • On Site
  • Full Time
Location

Auckland

Job Description

Here at ASB, the customer is at the heart of everything we do. We are recognised as one of New Zealand's leading organizations with a highly engaged and talented workforce focused on accelerating the financial progress for all New Zealanders.

Our Small Business team are committed to providing the best business offering to New Zealand. They are passionate about ensuring they deliver unbeatable service to their customers through getting to know their businesses and understanding their needs to help them realize their goals.



Te tūranga | The role:

As a Business Banking Specialist in our Small Business Centre, you will be part of a phone-based team responsible for handling inbound customer enquiries and assisting with a range of requests to help them meet their financial goals. This will include preparing credit submissions for lending and understanding and identifying our customers financial requirements.

Key to your role will be providing simple solutions for our customer's businesses across a range of banking products and services and proactively look for ways where we can improve their banking relationship with us.

This role can be based at any of ASB's Regional Centres across Aotearoa.



Ō pūkenga | About you:

First and foremost, we are looking for an experienced banker who is a team-player, proactive, and passionate about providing excellent customer service. Solid lending experience across business customers is a requirement of the role.

Success in this role be determined by your ability to effectively prioritise your time while working in a fast-paced environment. You need to be someone who naturally builds and maintains relationships with both internal and external customers with a drive & dedication to work hard for great customer outcomes.

If you have a strong background in lending, banking and relationship management then we would like to hear from you. This is a great role to take the next step into a varied and challenging role with lots of opportunity for development and career progression.



He aha tāu e hoki mai ai? | What will you get in return?

Company/Culture: ASB is more than just a place to work. We want our people to grow personally and professionally, and we want to attract amazing talent. One way we try to do this is by giving our people access to benefits over and above what we pay. So, we have a range of policies to ensure you can live life one step ahead with ASB. Check out more information here Why work here? - ASB Careers (asbgroup.co.nz)

At the heart of ASB is us; the people, working together. Our values of Caring, Passion, Integrity, United, and Courage are the characteristics that best describe who we are and what we stand for. It's our people who live and breathe our purpose, our values, and our brand every day. Join the ASB team, and together we'll continue to help our customers live life one step ahead.



Me pēhea te tono | How to apply?

To apply you will need to submit your application online by hitting "apply now" below. For further role specific details see the attached position description.

Hard Skills Required

  • Lending Expertise
  • Financial Analysis
  • Banking Knowledge

Soft Skills Required

  • Customer Service
  • Relationship Building
  • Time Management

Benefits and Perks

  • 🧠
    Mental Health Workshops
  • 📈
    Professional Development
  • 💸
    Payroll Giving
  • 🎉
    Employee Discounts and Rewards
  • Sick Leave
  • ⚖
    Work-Life Balance Support
  • ⏰
    Flexible Work
  • 🍇
    Fruit Box
  • 🤱
    Extended Parental Leave
  • 🏎
    Competitive Salary
  • Bereavement Leave
  • ☕
    Work Café
  • 🏘
    Work from Home
  • 💼
    Life Insurance
  • 🎖
    Long Service Rewards
  • 🌿
    Wellness Program
  • 🏆
    Performance Bonus
  • Wellbeing Support
  • 🧕
    Inclusive Workspace

Job Schedule

  • Shift Work

Company Video

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