Outbound Customer Service Representative, New Zealand

Outbound Customer Service Representative Jobs in New Zealand

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ASB Bank Limited

Business Banking Account Manager

  • Posted 2w ago
  • On Site
  • Full Time
Location

Morrinsville

Job Description

  • Take your career to the next level!
  • Dealing with high-value ASB business customers


Here at ASB, the customer is at the heart of everything we do. We are recognised as one of New Zealand's leading organisations with a highly engaged and talented workforce focused on accelerating progress for all New Zealanders.

Our Small Business teams are committed to providing the best business offering to New Zealand. They are passionate about ensuring they deliver unbeatable service to their customers by getting to know their businesses and understanding their needs to help them realise their goals.

Te tūranga | The role:

As a Business Banking Account Manager, you will be responsible for providing frontline service to a portfolio of high value Small and Medium sized Business customers and assist with their day-to-day banking requirements. As crucial first line support, you will prepare credit submissions for new and existing clients, as well as review and manage on-going business.

To be successful in this role you will use your sound business lending, account management and analytical skills coupled with exceptional relationship skills and the desire to consistently deliver over and above service to your clients. You'll constantly look for new ways to enhance the relationship with your clients and make their banking easier for them.

Ideally this role will be based in Hamilton, although we are open to interest from anywhere in Waikato or Bay of Plenty.

Ō pūkenga | About you:

We're looking for someone who is self-motivated, relationship-focused and driven, who has the ability to communicate and negotiate successfully while building and maintaining key relationships with clients.

Your communication skills will be essential for effectively managing relationships with customers, which will go hand in hand with your strong customer focus, and attention to detail. Business banking experience and strong lending skills are fundamental.

This role is ideal for someone looking to be more involved and focused on relationship management and growing a career within the Business Banking environment.

Te mahi ki ASB | Working for ASB:

In our diverse and accepting environment, our people grow their agile mind-set, learn, evolve, and utilise their skills, while being empowered to make decisions.

We offer a competitive salary, great banking benefits, heaps of personal and career development opportunities, flexible working styles and parental benefits.

Me pēhea te tono | How to apply?

If this role sounds like it might be the one for you then please click "apply"… we'd love to hear from you!

For more information see the attached position description, please note that all applications must be received via our careers site online.

Hard Skills Required

  • Business Lending
  • Account Management
  • Credit Submissions
  • Financial Analysis
  • Relationship Management

Soft Skills Required

  • Communication
  • Negotiation
  • Customer Focus
  • Attention to Detail
  • Self-Motivation

Benefits and Perks

  • 🤱
    Extended Parental Leave
  • 🏘
    Work from Home
  • 🧕
    Inclusive Workspace
  • ⚖
    Work-Life Balance Support
  • 💸
    Payroll Giving
  • 💼
    Life Insurance
  • 🧠
    Mental Health Workshops
  • 🌿
    Wellness Program
  • 📈
    Professional Development
  • 🏎
    Competitive Salary
  • 🎉
    Employee Discounts and Rewards
  • 🎖
    Long Service Rewards
  • 🏆
    Performance Bonus
  • ⏰
    Flexible Work
  • 🍇
    Fruit Box
  • ☕
    Work Café
  • Wellbeing Support
  • Bereavement Leave
  • Sick Leave

Job Schedule

  • Shift Work

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