Online Assistant, New Zealand

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Lumino the Dentist

Receptionist

  • Posted 1mo ago
  • On Site
  • Full Time
Location

Auckland

Job Description

Company Description
Here at Lumino, we are made up of a talented team of professionals providing exceptional patient experience and dental care. With over 130 practices nationwide, we are the heart of every New Zealand community and want to ensure we are providing the highest standard of care to our patients & ongoing support to our clinicians.

Job Description
Lumino Three Kings are currently on the lookout for an experienced Receptionist to join the team!

We are a high-performing team of professionals who take great pride in the services and care we provide our patients.

As one of our receptionists, you will be the friendly face that our patients see when they enter our doors and the voice they hear when they call our practice. A typical day will see you assisting our patients with their enquiries, generating, and confirming appointment bookings for our clinicians, payment processing, banking, and other ad hoc administrative duties.

This is a fast-paced role where no two days are the same. Therefore we require an experienced receptionist, ideally with experience working within the healthcare industry.

The hours for the role are below:

  • Monday: 8:00am - 5:00pm
  • Tuesday: 8:00am - 5:00pm
  • Wednesday: 8:00am - 5:00pm
  • Thursday: 10:00am - 7:00pm
  • Friday: 8:00am - 4:00pm


Responsibilities

  • Greet patients in person and over the phone in a friendly and professional manner.
  • Respond to Patient emails and queries.
  • Process payments and book appointments
  • Maintain accurate patient records and filing systems.


Qualifications

  • Previous receptionist experience is a must, ideally within the medical industry.
  • Excellent customer service and communication skills
  • Proficiency in using computer software applications.
  • Experience with file keeping and data entry.
  • Ability to work in a fast-paced environment.


Additional Information

  • A large company that offers internal mobility
  • Long service benefits
  • Discounted Southern Cross health insurance.
  • Discounts at a range of retailers through Boost Benefits


The Location

Lumino Three Kings is located at 935b Mount Eden Road, Three Kings, Auckland.

  • Great central location
  • Close to transport links
  • Close to a range of amenities

Hard Skills Required

  • Data Entry
  • Appointment Booking
  • Payment Processing
  • Records Management
  • Medical Reception

Soft Skills Required

  • Communication
  • Customer Service
  • Time Management
  • Adaptability
  • Team Collaboration

Job Schedule

  • Monday to Friday

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