Lead Advisor Claims, New Zealand

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Toyota NZ

Service Advisor | Costing Clerk

  • Posted 3w ago
  • On Site
  • Full Time
Location

Rotorua

Job Description

At Rotorua Toyota, are we committed to going the extra mile to provide an exceptional customer experience. To deliver this level of service, we need people who are passionate about our brand and building great relationships.

The role of Service Advisor helps to ensure the smooth and efficient operation of the Service Department by being the crucial link between our customers and our service team. The responsibilities include a range of customer service, administration and banking tasks.

Both our staff and customers are at the heart of what we do – and it is important to recognise and nourish these key relationships. We value members who bring their unique flare, energy and ideas to enrich our team culture.

No vehicle knowledge or extensive previous experience is required as we provide full training and ongoing support; you just need to bring a positive attitude and commitment.

This is a Monday – Friday role, so the weekends are your own.

What We’re Looking For:

  • A positive, can-do attitude with a willingness to learn
  • Strong organization and multi-tasking skills with attention to detail.
  • Excellent communication and interpersonal abilities.
  • Basic computer skills and familiarity with the Microsoft suite.
  • Ability to work both individually and collaboratively in a team.


Why Join Rotorua Toyota?

  • Full support and training to help you thrive.
  • Ongoing growth opportunities – The Hawkes Bay Toyota Group prioritises internal progression.
  • A friendly, welcoming and fun team environment.
  • The chance to contribute to a trusted, well-regarded and successful dealership.
  • Be part of New Zealand’s most trusted vehicle brand


Requirements

  • Full NZ drivers’ licence
  • NZ Residency
  • Full command of the English language.

Hard Skills Required

  • Customer Service
  • Administration
  • Banking Tasks
  • Computer Skills
  • Microsoft Suite

Soft Skills Required

  • Communication
  • Organization
  • Multitasking
  • Teamwork
  • Positive Attitude

Benefits and Perks

  • ❤
    Care and Appreciation
  • 🩺
    Health Insurance
  • 📈
    Professional Development
  • 🏎
    Competitive Salary
  • 🎉
    Employee Discounts and Rewards
  • 🅿
    Free Parking
  • 🎖
    Long Service Rewards
  • ☕
    Work Café

Job Schedule

  • Monday to Friday
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