Customer Support Team Leader Jobs in New Zealand

About Shopify
Opportunity is not evenly distributed. Shopify puts independence within reach for anyone with a dream to start a business. We propel entrepreneurs and enterprises to scale the heights of their potential. Since 2006, we’ve grown to over 8,300 employees and generated over $1 trillion in sales for millions of merchants in 175 countries.

This is life-defining work that directly impacts people’s lives as much as it transforms your own. This is putting the power of the few in the hands of the many, is a future with more voices rather than fewer, and is creating more choices instead of an elite option.

About you
Moving at our pace brings a lot of change, complexity, and ambiguity—and a little bit of chaos. Shopifolk thrive on that and are comfortable being uncomfortable. That means Shopify is not the right place for everyone.

Before you apply, consider if you can:

• Care deeply about what you do and about making commerce better for everyone
• Excel by seeking professional and personal hypergrowth
• Keep up with an unrelenting pace (the week, not the quarter)
• Be resilient and resourceful in face of ambiguity and thrive on (rather than endure) change
• Bring critical thought and opinion
• Embrace differences and disagreement to get shit done and move forward
• Work digital-first for your daily work

About the role
Infrastructure engineers build and develop the blocks that move all of Shopify forward. It's basically building the infrastructure that powers the infrastructure for commerce [aka Shopify]. They handle absurdly high amounts of traffic [think: millions of requests per second] and deliver performant, resilient and seamless shopping experiences for everyone, everywhere.

Why you’ll love working at Shopify

• Build for scale. Build and maintain infrastructure that supports millions of transactions and handles peak loads on the busiest shopping days of the year globally.
• Push technology to its limit. Use tools like Kubernetes, Kafka, and Terraform to create high-performance systems that find the edge of how we can handle critical workloads.

Ready to build the backbone of Shopify? Join the team that's making commerce better for everyone.