Customer Support Representative Albany, New Zealand

Customer Support Representative Albany Jobs in New Zealand

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Chained Dog Rehabilitation and Rehoming

Donor Coordinator

  • Posted 2w ago
  • Remote
  • Volunteer
Location

Auckland

Estimated Time Required

1-4 Hours /wk

Job Description

Number of Volunteers Required: 3

We are seeking motivated and organized individual(s) to join our team as a Donor Coordinator. The Donor Coordinator will play a critical role in managing relationships with our donors, ensuring their continued engagement and support. This position requires excellent communication skills, attention to detail, and a genuine passion for our cause.

What you will be doing:

Donation Processing: Manage the processing of donations, including recording contributions in our database, and issuing donation receipts.
Donor Recognition: Implement strategies to recognize and thank donors for their support, including creating sending out newsletters
Fundraising Campaigns: Collaborate with the fundraising team to develop and execute fundraising campaigns, including online crowdfunding initiatives, special events, and corporate partnerships
Data Analysis: Track and analyze donor data to identify trends, measure the effectiveness of fundraising efforts, and make recommendations for improvement.

What you will bring:

You will need to have access to a computer/laptop, and the ability to pick up online systems. Systems we use for this role are Xero, Infoodle, Microsoft Suite & Shelter Manager. If you have not used these, we can teach you!

  • Good time management skills
  • Discretion and common sense
  • The ability to concisely communicate both verbally and in written form
  • A good team player
  • A tonne load of initiative and commitment to want to do this.



This role can be done online, and there is no requirement to be in Auckland. What we need is someone reliable and consistent. We are hoping to have a team doing this role, so it's not too much for just one person.

Hard Skills Required

  • Donor Engagement
  • Donor Research
  • Donor Acquisition
  • Leadership

Soft Skills Required

  • Communication
  • Time Management
  • Decision Making
  • Teamwork
  • Customer Management

Benefits and Perks

  • 🏘
    Work from Home
  • 🧕
    Inclusive Workspace
  • ❤
    Care and Appreciation
  • ⚖
    Work-Life Balance Support
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