Customer Specialist Jobs in New Zealand

• Permanent, Part Time Position + Wellness Plan + EAP Services
• Competitive salary + Discounted Goods & Services + Subsidised parking + Performance bonus
• Training + Development Programmes + Career Development Opportunities

He angitūtanga / The opportunity:

Are you looking to take the next step to start your career in Sales & Marketing?

We have an exciting newly created Administrator - Sales & Retention role at our National Support Office in Parnell, Auckland within our Marketing team to support sales and marketing functions. A Sales and Retention Administrator plays a crucial role in managing and optimising new lead-generation and the Customer Relationship Management (CRM) system within an organisation.

If you have a can-do attitude, great communication skills, and a background in sales & marketing then this is the role for you! This is a Permanent Part-Time position for 20 hours per week.

Ko o kawenga / Your responsibilities:

• Set up, configure and maintain the CRM system according to the organisation's needs and improve and optimize CRM processes.
• Create and manage user accounts, roles, and permissions within the CRM as well as user support.
• Utilising the market mapping data and CRM to schedule potential sales opportunities within our pipeline development.
• Oversee data integrity, accuracy, reporting needs, and optimise data visualisation within the CRM database.
• Integrate the CRM system with other applications and systems used within the organisation.
• Work with relevant roll players to implement customer solutions or enhancements to meet specific business requirements.
• Collaborate with different departments to understand their CRM needs

He kōrero mōu / About you:

If you're our successful candidate;

• Responds positively and flexibly to client and consumer needs
• Team player and able to work autonomously with a flexible approach and positive attitude
• Takes personal responsibility for solving problems
• Demonstrates professionalism, courtesy, openness and honesty in interactions with others
• Computer literate - ability to use CRM and IT systems to maintain efficient operations
• Tertiary Qualifications would be preferred

Nga painga / Benefit & Perks:

• Competitive remuneration.
• Annual Bonus Scheme
• Training & Development Programs
• Career Development Opportunities
• Discounts on Medical insurance, and banks, to hotels, insurance, and more!
• Rewards and recognition.
• Flexible working
• EAP Services

Mo matou / About us:  

• We are New Zealand's leading and largest provider of food and support services across multiple industries.
• These industry sectors are managed by our sub-brands Eurest, Chartwells, Restaurant Associates, Medirest, and ESS.
• We specialise in turning ordinary acts of service into extraordinary experiential moments for our clients. With innovative and talented teams across New Zealand, we transform experiences from being GOOD to GREAT.
• Our people are awesome, they breathe life into our brands and make great things happen!
• Our strength comes from the combination of the things we have in common - our shared values, vision, and purpose and to make our commitment unique for you - RESPECT, GROWTH, and TEAMWORK are the founding pillars of these commitments.
• We are an equal opportunity employer; we celebrate diversity and are committed to building an inclusive environment for all employees.

Successful candidates will be able to satisfactorily pass a police clearance.

Applicants for this position should have NZ residency or a valid NZ work visa.

Don't miss out on this unique opportunity - Click 'Apply' Now!

For any recruitment queries please contact the Compass Group Recruitment team on recruitment@compass-group.co.nz

Great People, Real Opportunities