Customer Specialist Jobs in New Zealand

• Join a leading NZ manufacturer of innovative packaging solutions.
• Drive sales and profitability with existing clients.
• Be part of a friendly, supportive team with excellent salary and benefits.

Are you an energetic and super-engaging Sales Professional with a passion for delivering quality solutions? We're seeking an Auckland-based Account Manager to join a leader in packaging solutions, covering the upper North Island.

This is a rare opportunity to take full ownership of a profitable client portfolio and promote NZ-made, sustainable packaging solutions. Your focus will be in Industrial solutions and some Primary and Agriculture clients.

What's in it for you?

• Autonomous role with extensive training and support.
• Work from South East Auckland office with monthly travel (approx. 2 nights a mnth out of town).
• Full product training, plus access to a locally based Technical Manager.
• Competitive package: $95K-110K (experience dependent) + company car, tools of trade, and annual KPI-driven bonus.
• Promote sustainable, high-quality NZ-made products.
• A role centered on account management, with a strong focus on increasing sales and profitability within existing client relationships.
• A diverse client base ranging from SMEs to large enterprises.

About the Company
A trusted long-standing and secure NZ manufacturer specializing in customized, sustainable packaging solutions.

• Known for quality, innovation, and reliability, they partner with many of NZ's most successful businesses.
• Committed to sustainability and social responsibility, offering packaging that supports the growth and success of their clients.
• Renowned for exceptional service delivery.

Your Role

• Manage a portfolio of clients across the upper North Island, handling their daily and future requirements.
• Build and maintain multi-level relationships (including at packaging plant level).
• Offer expert advice and technical support.
• Collaborate with internal teams to meet client expectations.
• Prepare and deliver quotes and proposals (including tender documents).
• Analyse margins, prepare forecasts, and oversee stock control.
• Consistently deliver 100% client satisfaction.

What You'll Bring

• A can-do attitude, high energy, and a professional yet approachable communication style.
• At least 2 years' experience in Account Management, KAM, National/Territory Management, or similar (experience in packaging, labels, or manufacturing preferred).
• Confidence to thrive in a fast-paced, independent role while maintaining excellent communication.
• Strong numerical literacy with experience in cost analysis and forecasting.
• Intermediate to advanced Excel skills and the ability to write and present tenders.
• Mechanical and technical aptitude would definitely be advantageous.
• Tertiary Qualification in Commerce, Business or Engineering would be looked upon favorably. However, relevant experience is most valued.
• Full clean NZ Driver's License and flexibility to travel.

Ready to Apply?

If this sounds like the opportunity for you, Apply Now!

Your contact for this role is Chanelle Bryan at chanelle@kingsrecruitment.co.nz or call 09 600 5151.

Please note:

Interviewing now!
Medical & Drug and Criminal History testing and Aptitude testing applies.
Only candidates selected for an interview will be contacted within 5 working days.
We are unable to consider overseas applicants at this time.