Customer Services Dash Account Coordinator, New Zealand

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BestStart

Learning & Development Advisor

  • Posted 4w ago
  • On Site
  • Full Time
Location

Auckland

Job Description

About Us:

We are a leading ECE company with over 265 centres nationwide and on the lookout for a L&D Advisor to join our whānau. We are passionate about making a difference in the lives of our tamariki, our people and are proud of what we do.

About the Role:

As our L&D Advisor, you will be critical in supporting the Head of L&D and the team to drive an organisational wide approach to designing and developing learning which grows capability and aligns with our strategy and development needs of staff. You will manage the Learning Management System (LMS) and evaluate and refine learning at the individual and organisational level. This role is integral to the outcome & success delivered by the L&D team.

Your responsibilities will include:

Within your role you will be accountable for managing our LMS system (Docebo). This includes maintaining dashboards, upgrades, notifications, overseeing the help desk and setting up some courses. You will support in the developing our annual Learning Calendar, collaborating with senior leaders. Each month you will analyse our LMS reporting and share your insights with our leaders to refine learning. You will be designing and developing eLearning courses using Articulate and creating internal communications to promote learning. You will be coordinating the logistics for our training.

About You:

Fill your day with people, people people. So, if you're a motivated, collaborative, passionate individual who isn't afraid to roll up their sleeves when the pressure is on, this is just the opportunity you are looking for. Ideally you will bring to the role:

  • Previous experience within a similar L&D role – 3 years minimum. Adult learning qualification
  • Creation and management of a LMS system, ideally Docebo
  • High level of competency in Excel, Word and PowerPoint. Experience developing using Articulate. Video editing skills would be desirable
  • Ability to design learning to meet learning objectives
  • Excellent relationship management skills with the ability to influence at senior leader level
  • Strong written and verbal communication skills with ability to develop an internal communications plan and execute it
  • Experience in PowerBi would be an advantage
  • Ability to confidently deliver training in the classroom and via MS Teams
  • Flexible and innovative approach
  • Strong service and customer ethic.


Why Choose Us?

We are committed to helping our employees reach their full potential. Our attractive benefits package includes discounted childcare, subsidised healthcare insurance, and the chance to work for a well-established company. We value diversity and encourage our team to bring their authentic selves to work.

If this opportunity aligns with your aspirations and values, we invite you to submit your CV and cover letter online today. Join us in shaping the future of early childhood education and be a part of something truly meaningful. Your journey with BestStart begins here.

Hard Skills Required

  • LMS Management
  • eLearning Design and Development
  • Data Analysis and Reporting
  • Training Delivery
  • Technology Proficiency

Soft Skills Required

  • Collaboration and Relationship Management
  • Communication
  • Adaptability and Flexibility
  • Problem-Solving
  • Time Management and Organization

Benefits and Perks

  • 🤱
    Extended Parental Leave
  • 🌿
    Wellness Program
  • 🎉
    Employee Discounts and Rewards
  • 🧕
    Inclusive Workspace
  • 🩺
    Health Insurance
  • 📣
    Referral Bonuses
  • ⚖
    Work-Life Balance Support
  • 👶
    Childcare Support
  • 🏎
    Competitive Salary
  • ⏰
    Flexible Work
  • ⛑
    Uniform Provided
  • 🅿
    Free Parking
  • 🎖
    Long Service Rewards
  • 📈
    Professional Development
  • 💻
    Company Supplied Technology
  • 💚
    Counselling Services

Job Schedule

  • Monday to Friday
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