Customer Services Administrator Jobs in New Zealand

About Site Scope & Modspace Homes:

Site Scope is a dynamic and growing New Zealand company passionate about providing modern, flexible, and sustainable housing solutions. We specialize in transportable modular Modspace® Homes - stylish, high-quality homes that offer exceptional value and design innovation. We're changing the way people think about housing, and we're looking for enthusiastic individuals to join us on this exciting journey.

Location: Showhome in Levin

The Opportunity:

We are seeking a vibrant and engaging individual to be our Showhome Host & Sales Consultant for our brand new Modspace Homes showhome in Levin. This is a fantastic opportunity to be the first point of contact for potential customers, showcasing our stunning homes and helping people discover the Modspace Homes difference.

What you'll be doing:

• Creating a Welcoming Showhome Experience: Be the friendly and approachable face of Site Scope Homes, warmly greeting visitors and ensuring they feel welcome and comfortable in our showhome.
• Showhome Presentation: Maintain the showhome to a high standard of presentation, ensuring it is always clean, tidy, and inviting to showcase our homes at their best.
• Product Expert: Become a knowledgeable advocate for Modspace Homes. You'll learn all about our designs, features, benefits, and the unique advantages of modular construction, and confidently communicate this to visitors.
• Engaging with Visitors: Spark conversations with visitors, understand their housing needs and aspirations, and answer their questions about Modspace Homes in a clear and informative way.
• Providing Information & Guidance: Walk visitors through the showhome, highlighting key features and benefits, and providing relevant information such as pricing, customization options, and the build process.
• Lead Generation & Follow-up: Capture visitor details accurately and efficiently, and conduct basic follow-up to nurture potential customers and encourage further engagement.
• Optional - Depending on Role Scope]: Assist potential customers through the initial stages of the sales process, providing information and support as they consider Modspace Homes.
• Showhome Administration: Perform basic administrative tasks related to showhome operation, such as reporting visitor numbers, managing brochures and marketing materials, and ensuring the showhome is well-stocked.

Who we are looking for:

• A natural "people person": You are friendly, outgoing, and genuinely enjoy interacting with the public.
• Excellent communication and interpersonal skills: You can easily build rapport with people from all walks of life and communicate clearly and effectively.
• Enthusiasm for homes and design: A genuine interest in the housing market, home design, or sustainable living is highly desirable.
• Proactive and self-motivated: You are comfortable working independently in the showhome environment and can take initiative to engage visitors and ensure smooth operations.
• Reliable and responsible: You are committed to maintaining showhome hours and ensuring the showhome is professionally managed.
• Beneficial but not essential]: Background in sales, customer service, retail, or hospitality is advantageous but not mandatory. We value enthusiasm and the right attitude!
• [Advantageous]: Local to Levin or surrounding areas with knowledge of the community.

Remuneration Packages - Choose the Option that Suits You!

We understand that different people have different needs, so we are offering flexibility with our remuneration packages:

Option 1: Part-Time - Hourly Rate

• We are open to offering a part-time position paid at an hourly rate.
• We are flexible and can discuss specific hours to suit the right candidate.
• This option would suit someone looking for flexible work arrangements and a consistent hourly income.

Option 2: Full-Time - Base Salary + Commission (Performance-Based)

• For the ideal candidate seeking a full-time role, we may offer a base salary plus an attractive commission structure.
• This package offers the potential to significantly increase your earnings based on your sales performance.
• Commission is a percentage of the sale price. More details on the commission structure will be provided to shortlisted candidates.
• This option is ideal for a motivated and driven individual with sales aptitude who is eager to grow their income based on their success in generating leads and contributing to sales.

To Apply:

Ready to be the face of Modspace Homes in Levin and help people discover their dream home? Apply now!